Hi everybody! In queue.conf I have joinempty = no What happens with call of calling person tries to join that queue? Does it goes to next priority? This is my extensions.conf [callcentre] exten => 311,1,Answer exten => 311,n,Playback(callcentar/anonuce,skip) exten => 311,n,Queue(queue|th|||3600) Do I have to add one more line (311,n) which will define what will happen with call if no agents are logged in that queue? Can I do that on any other way? Thank you for your time! -- Tomislav Par?ina Lama Computers Split Stinice 12, 21000 Split Tel.: +385(21)393447 e-mail: tparcina#lama.hr http://www.lama.hr