We have a script which lets the phone ring 3 times and then answers it to listen for a fax tone. While listening for the fax tone it plays a ring with the simple: exten => s,4,Playtones(ring) The problem is, the ring is about 10 times louder than the previous 3 rings. Is there a way to control the volume on Playtones or perhaps a better way of implementing this? -- John Lange President OpenIT ltd. www.Open-IT.ca (204) 885 0872 VoIP, Web services, Linux Consulting, Server Co-Location