asterisk users - Jun 2005 - astGUIclient installation problem

Hello,

This issue was just handled Monday on the astguiclient-users list:
http://sourceforge.net/mailarchive/forum.php?thread_id=7448401&forum_id=4358
6

You just need to use OLD_PASSWORD in the SET PASSWORD for your mysql server
to get the auth method for that account back to the pre 4.1.12 version
default method of login authentication.

Also, consider joining the astguiclient-users list, a lot of tweeks and
fixes come up on there that don't make it into the documentation right away.

MATT---


-----Original Message-----
From: kritikus Araklidas [mailto:kritikus31@hotmail.com]
Sent: Thursday, June 09, 2005 12:11 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] astGUIclient installation problem


Hi everyone:

I try to install astGUIclient for my call center. I'm interesting to put in 
work the monitoring client, i follow step by step the installation from 
scratch but when i try to run the application from my Windows XP 
astGUIclient i got the follow error:

Client does not support authentication protocol requested by server; 
consider up
grading MySQL client at astGUIclient_1.1.0.pl line 4704

Any idea will be appreciated.

Regards.

Kritikus.

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>Hi everyone:
>
>I try to install astGUIclient for my call center. I'm interesting to 
>put in work the monitoring client, i follow step by step the 
>installation from scratch but when i try to run the application 
>from my Windows XP astGUIclient i got the follow error:
>
>Client does not support authentication protocol requested by server; 
>consider up
>grading MySQL client at astGUIclient_1.1.0.pl line 4704
At the risk of being a jerk, did you try to find the answer on your own?

http://www.google.com/search?hl=en&q=Client+does+not+support+authenticat
ion+protocol+requested+by+server%3B+&btnG=Google+Search

I just copied the first bit of the error message into a Google search
box.  Lots of information.

This error usually means you are running a 4.1+ version of MySQL server,
and the client doesn't understand the newer authentication protocol.
You need to set the password using the OLD_PASSWORD function in MySQL.
Take a look at the top entry when you run the Google search, as it is
directly from MySQL's manual.

This should fix the error.  Good luck.  And in the future, you can save
time by trying a really quick Google search on error messages.