Hello, I'm using SetGroup and CheckGroup to work around the Polycom's call waiting issues and calls coming into a queue.. I've found a problem, and I can't think of a way to fix it. When someone calls into a queue, and my agent transfers the call to another person in the company, that agent does not get any more calls in the queue. Once the call terminates and the channel data is destroyed, the agent can get calls again. Anyone run into this? --Sean -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- sean a. newton nester@wewt.net louisville, ky, usa http://wewt.net Another day, another convertible and another hotel full of cops. -- Hunter S. Thompson -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Can you please post your SetGroup and Checkgroup setting for us. I am having some of issues and I would like to compare the settings. Thank you. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Sean A. Newton Sent: Wednesday, March 30, 2005 4:24 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] CheckGroup and transfers Hello, I'm using SetGroup and CheckGroup to work around the Polycom's call waiting issues and calls coming into a queue.. I've found a problem, and I can't think of a way to fix it. When someone calls into a queue, and my agent transfers the call to another person in the company, that agent does not get any more calls in the queue. Once the call terminates and the channel data is destroyed, the agent can get calls again. Anyone run into this? --Sean -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- sean a. newton nester@wewt.net louisville, ky, usa http://wewt.net Another day, another convertible and another hotel full of cops. -- Hunter S. Thompson -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
---------- Forwarded message ---------- From: C F <shmaltz@gmail.com> Date: Thu, 31 Mar 2005 20:05:39 -0500 Subject: Re: [Asterisk-Users] CheckGroup and transfers To: "Sean A. Newton" <nester-asterisk@wewt.net> I don't think it is part of stable, if you are running HEAD make sure it's after 1/4/05. If it is, then report it. On Thu, 31 Mar 2005 09:30:17 -0500 (EST), Sean A. Newton <nester-asterisk@wewt.net> wrote:> On Wed, 30 Mar 2005, C F wrote: > > > I think this bug is what you describe: > > http://bugs.digium.com/bug_view_page.php?bug_id=0003067 > > Hope this helps. > > I think so, but if I'm reading this correctly, the patch is already part > of the CVS version? > > --Sean > >