Kanuri, Seshu (Company IT)
2005-Mar-10 14:08 UTC
[Asterisk-Users] Polycom phones do not talk to each other and cannot answer when we pickup
We have bought PBXware GUI from Bicom systems and configured extensions with Polycom Phones as UAs. The Polycom Phones can dial out and make calls but I cannot make extension to extension calling. Googling did not help much. As you may be aware PBXware is a closed source software GUI from Bicom Systems for configuring extensions. It is a good tool to configure and manage users and phones but it does not allow to do any of the customization tasks that are possible by directly editing the .conf files, which may be required in for Polycom. However if this is an issue of configuration on the Phone itself, we want to be able to make changes and fix this problem. Any tips? Seshu -------------------------------------------------------- NOTICE: If received in error, please destroy and notify sender. Sender does not waive confidentiality or privilege, and use is prohibited.
Dennis Webb
2005-Mar-10 14:32 UTC
[Asterisk-Users] Polycom phones do not talk to each other and cannot answer when we pickup
Never used pbxware, but the context the sip phones dial out using specified in sip.conf needs to include the dialplan context of the phones in extensions.conf. On Thu, 2005-03-10 at 15:08, Kanuri, Seshu (Company IT) wrote:> We have bought PBXware GUI from Bicom systems and configured extensions > with Polycom Phones as UAs. > > The Polycom Phones can dial out and make calls but I cannot make > extension to extension calling. > > Googling did not help much. > > As you may be aware PBXware is a closed source software GUI from Bicom > Systems for configuring extensions. It is a good tool to configure and > manage users and phones but it does not allow to do any of the > customization tasks that are possible by directly editing the .conf > files, which may be required in for Polycom. > > However if this is an issue of configuration on the Phone itself, we > want to be able to make changes and fix this problem. > > Any tips? > > Seshu > -------------------------------------------------------- > > NOTICE: If received in error, please destroy and notify sender. Sender does not waive confidentiality or privilege, and use is prohibited. > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050310/2bcd2c0f/attachment.htm
Ariel Batista
2005-Mar-10 15:36 UTC
[Asterisk-Users] Polycom phones do not talk to each other and cannot answer when we pickup
You need to call PBXware it should not have anything to do with the phone. If a phone registers there gui should put it in the correct context. If it does not then get your money back due to there non standard setup -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Kanuri, Seshu (Company IT) Sent: Thursday, March 10, 2005 4:09 PM To: Asterisk-Users@lists.digium.com Subject: [Asterisk-Users] Polycom phones do not talk to each other andcannot answer when we pickup We have bought PBXware GUI from Bicom systems and configured extensions with Polycom Phones as UAs. The Polycom Phones can dial out and make calls but I cannot make extension to extension calling. Googling did not help much. As you may be aware PBXware is a closed source software GUI from Bicom Systems for configuring extensions. It is a good tool to configure and manage users and phones but it does not allow to do any of the customization tasks that are possible by directly editing the .conf files, which may be required in for Polycom. However if this is an issue of configuration on the Phone itself, we want to be able to make changes and fix this problem. Any tips? Seshu -------------------------------------------------------- NOTICE: If received in error, please destroy and notify sender. Sender does not waive confidentiality or privilege, and use is prohibited. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Senad Jordanovic
2005-Mar-10 16:11 UTC
[Asterisk-Users] Polycom phones do not talk to each other andcannot answer when we pickup
asterisk-users-bounces@lists.digium.com wrote:> You need to call PBXware it should not have anything to do with the > phone. If a phone registers there gui should put it in the correct > context. If it does not then get your money back due to there non > standard setupAriel.. for your information Seshu was told BEFORE the purchase that Polycom phones are not approved. As for "non standard setup", there are many setups/configurations one can achieve with * hence why Bicom Systems is insisting on using its approved devices.