asterisk users - Jan 2005 - Avoiding queue retries without hangs?

Talking * 1.0.12 here.

Problem: I'd like to avoid retries with queue, i.e. if members choose to
ignore a call they should not be bothered again. On the other hand,
when a call times out according to the Queue(...) timeout, the call
should proceed to voicemail.

Setting retry in queue.conf to a high value unfortunately doesn't solve
the problem. More specifically, the timeout t given to Queue(...|t)
doesn't govern the retry value, and especially when retry > t incoming
calls just hang in case nobody picks up, and do not proceed to
voicemail.

Especially, t does not set a hard limit for in queue stay time.

Anybody found a way around this (bug?), i.e. avoiding retries with
Queue(...|t) properly timing out at the same time ?

Thanks, Bruno.

PS: fyi, Qeue option 'n' has no impact on the above situation.

Bruno Hertz wrote:
> Talking * 1.0.12 here.
Just a point of order, there is no Asterisk 1.0.12.  The latest is 1.0.5.

On Thu, 2005-01-27 at 20:35 +0100, Bruno Hertz wrote:
> Anybody found a way around this (bug?), i.e. avoiding retries with
> Queue(...|t) properly timing out at the same time ?
OK, I took a look at app_queue.c, and while the described behavior isn't
a bug, I still hacked the source to give me a different retry semantics.

Specifically, if retry=0 the original strategy is to set it to a default
value of 5. My hack is to don't do any retries in this case anyway and
behave the same way as if the call timed out on the queue.

For those interested, the changes to app_queue.c are small:

in reload_queues

- if (q->retry < 1)
+ if ( (q->retry < 1) &&  (q->retry != 0) )
	q->retry = DEFAULT_RETRY;

in queue_exec

/* Leave if we have exceeded our queuetimeout */
if (qe.queuetimeout && ( (time(NULL) - qe.start) >= qe.queuetimeout)
) {
	res = 0;
	break;
}

+ if ( (qe.parent)->retry == 0 ) {
+ 	res = 0;
+ 	break;
+ }

That's it. That way, no retries are attempted at all if retry=0, and
Queue times out if it does so on the queue members, i.e. according to
timeout in queue.conf. Tested though only with ringall, don't sure how
it works with other ringing strategies.

Thanks, Bruno.