David Gomillion
2005-Jan-27 06:58 UTC
[Asterisk-Users] Re: Polycom and call waiting again...
>Message: 10 >Date: Wed, 26 Jan 2005 17:53:39 -0500 (EST) >From: "Sean A. Newton" <nester-asterisk@wewt.net> >Subject: Re: [Asterisk-Users] Re: Polycom and call waiting again.. >To: Asterisk Users Mailing List - Non-Commercial Discussion > <asterisk-users@lists.digium.com> >Message-ID: > <Pine.LNX.4.21.0501261750020.14154-100000@blackbox.ninjaz.net> >Content-Type: TEXT/PLAIN; charset=US-ASCII > >On Wed, 26 Jan 2005, Noah Miller wrote: > >> > Have you tried adding SetGroup(), and CheckGroup() functions >> > to the dialplan that rings the phone? It maybe something to try. >> >> I think the problem is that these functions only work from thedialplan. In this case, Sean is trying to get calls from a Queue (and not the dialplan) to the correct line on the phone.>> >> I was thinking about implementing a queue for our receptionists, butthis problem prevents me from doing that, and I>> haven't figured out any way around it. Maybe the new 1.4.1 firmwareprovides a way to disable that horrid call-waiting>> "feature"? Has anybody gotten it to run successfully?I have a number of queues which ring to dedicated call appearances, if that's what you're trying to do. In my SIP config, I have: (sorry about capitalization... For some unknown reason, we had to standardize on M$ Outlook... *sigh*) [1234] Type=friend Context=whatever Host=dynamic Secret=password1234 Dtmfmode=inband Disallow=all Allow=ulaw [1234b] Type=friend Context=whatever Secret=password1234b Dtmfmode=inband Disallow=all Allow=ulaw Outgoinglimit=1 . . . Rinse, lather, and repeat for each queue you want on a phone, or as many call appearances as you have. Since we have IP600s, and nobody is in more than 5 queues currently, it works well for us. We avoid the call waiting issue using the outgoinglimit=1 directive, as the Asterisk server will only send one call to the phone at a time. I know that it is supposedly going away soon, but it's working right now. I just statically define the queues to have the appropriate call appearances like Member => SIP/1234b Then, in the phone1234.cfg file, I set each appearance to be 1234, 1234b, 1234c, etc. The problem with this is that each IP600 adds 80 lines to the sip.conf file, and each time we add queue members, I have to modify the queues.conf file. But it works for our needs.> >Exactly.. SetGroup was suggested by someone on the irc channel.. Ilooked>at it briefly. I was then shot down by someone saying to save myeffort,>it didn't work. > >I suspected as much, due to the fact that the Queue function doesn'tuse>the exten config for that phone. And it shouldn't.. The phone should be >able to take care of this problem..Yeah, I didn't think it would work, so I never went down that road either.> >I've unfortunately got myself into a bind because I've bought ~35 of >these phones. :eek: >Well, if you just can't use them, I could send you my address ;)>If everyone thinks SetGroup and CheckGroup will work, I will spend the >next days working with it, but I don't want to go barking up the treeof>something that doesn't look like it will work. :| > >I'm also interested to try out the 1.4.1 firmware. Just need to procurea>copy of it..The 1.4.1 firmware is available now from a website that escapes me, but is linked from the WIKI. I've been testing it for about 12 hours, and so far so good :)> >--SeanHope this helps, David Gomillion