Ok... so I set up a Queue and Agents.
Logging into the queue via a cisco 7960 (SIP) and
an IAXy. Both log in just fine, but the IAXy never
gets calls.
queues.conf------
[comp-noc]
strategy = ringall
member => SIP/6234445657
member => Agent/@2 ; Any agent in group 2
agents.conf-------
[agents]
ackcall=no
group=2
agent => 6234445655,,agent 5655
agent => 6234445659,,agent 5659
extensions.conf-------
[sip-comp]
exten => 6234445654,1,Queue(comp-noc)
exten => 6234445654,2,Hangup
exten => 6234445655,1,Dial(IAX2/6234445655)
exten => 6234445657,1,Dial(SIP/6234445657)
exten => 6234445659,1,Dial(SIP/6234445659)
I can place regular calls to the IAXy 6234445655 just fine.
It shows both agents being logged in:
iptel2*CLI> show agents
6234445655 (agent 5655) available at '6234445655@sip-comp'
(musiconhold is 'default')
6234445659 (agent 5659) available at '6234445659@sip-comp'
(musiconhold is 'default')
iptel2*CLI> show queues
comp-noc has 0 calls (max unlimited) in 'ringall' strategy (0s
holdtime), C:1, A:1, SL:0.0% within 0s
Members:
SIP/6234445657 has taken no calls yet
Agent/@2 has taken 1 calls (last was 831 secs ago)
No Callers
Yet, debug output never shows calls going to 5655--
iptel2*CLI>
-- Executing Goto("SIP/6234445657-cf77",
"sip-comp|6234445654|1") in new stack
-- Goto (sip-comp,6234445654,1)
-- Executing Queue("SIP/6234445657-cf77",
"comp-noc||||10") in new stack
-- outgoing agentcall, to agent '6234445659', on
'Local/6234445659@sip-comp-2d28,1'
-- Called Agent/@2
-- Executing Macro("Local/6234445659@sip-comp-2d28,2",
"sendsip-withvm|SIP/6234445659") in new stack
-- Executing Wait("Local/6234445659@sip-comp-2d28,2",
"1") in new stack
-- Called SIP/6234445657
-- SIP/6234445657-8ef8 is ringing
-- Executing Dial("Local/6234445659@sip-comp-2d28,2",
"SIP/6234445659|20|t") in new stack
-- Called 6234445659
-- SIP/6234445659-6ac2 is ringing
-- Agent/6234445659 is ringing
Anyone have an idea why this isn't working, or any other things
I can look at to see what is/isn't really happening?
thanks
bill