asterisk users - Oct 2004 - Custom Monitoring Directories per queues

I am using asterisk queues to monitor call conversations I would like to
know if there is a way to make specific monitoring directories per queue.
So that the call recordings are sorted out.

 

Please let me know if someone else has tried this and if it works

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-----Original Message-----
From: Jeremy Kenney [mailto:jeremy@ds-tech.com] 
Sent: Tuesday, October 05, 2004 9:35 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Custom Monitoring Directories per queues

>I am using asterisk queues to monitor call conversations I would 
>like to know if there is a way to make specific monitoring 
>directories per queue.  So that the call recordings are sorted out.
 
>Please let me know if someone else has tried this and if it works
We do something like this.  The easiest way is to use SetVar just
before you queue the call.  Then just specify the subdirectory and
filename.  So ours looks something like this:


exten => admin_q,1,SetVar(MONITOR_FILENAME=admin_q/${UNIQUEID})
exten => admin_q,2,Queue(admin_q|t)

exten => patient_q,1,SetVar(MONITOR_FILENAME=patient_q/${UNIQUEID})
exten => patient_q,2,Queue(patient_q|t)

Hope this helps,

Robert Jackson