asterisk users - Aug 2004 - Queue Monitor

> -----Original Message-----
> From: Kevin [mailto:Asterisk@gtcus.com] 
> Sent: Saturday, August 21, 2004 5:16 PM
> To: asterisk-users@lists.digium.com
> Subject: [Asterisk-Users] Queue Monitor
> 
> 
> I understand that putting monitor-format in the queues.conf 
> file will start monitor recording of an active queue call.  
> Is there a way to automatically do the post call processing 
> like the 'm' option like when specifying the use of the 
> monitor command?
Try monitor-join=yes in queues.conf after the monitor-format line.  
This seems to join the two files together for me.  

Hope this helps,

Robert Jackson

We want to set up monitoring of calls going into our queue. We want to 
know if there was a way to initiate it, by having the agent who picks up 
the call dial a number to initiate the recording.

=======================Ruben T. Santos
Director of Network Operations
Brand X Networks
(866) 487-3244 x 5203
rsantos@brandxnet.com

You can setup recording by default.  This is how I have mine setup.  I
don't believe the way app_queue is now you can have the agent press
something to have it start recording.

 
 
.o-------------------------------------------------------o.
Brian Fertig
Network Engineer
Planet Telecom, Inc.
Tampa, FL Office
 

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Ruben
Santos
Sent: Wednesday, December 01, 2004 4:25 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] queue monitor

We want to set up monitoring of calls going into our queue. We want to 
know if there was a way to initiate it, by having the agent who picks up

the call dial a number to initiate the recording.

=======================Ruben T. Santos
Director of Network Operations
Brand X Networks
(866) 487-3244 x 5203
rsantos@brandxnet.com

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