Hi Everyone, After a fair amount of faffing ive managed to get the 2000w working with asterisk for IP -> PSTN calls (i.e. get the phone to make and receive calls over our BT line). The final solution is to set up outgoing VoIP calls but I now know that without a SIP aware router I can think again! (damn you iptables!) In the mean time I'm trying to figure out why I can't get the Zyxel to give me the hold and transfer options on the screen, thus allowing me to pass calls around once they are inside our network. I'm expecting a few desk phones to turn up in a few weeks, but zyxel are adamant that this thing supports it, so does anyone know how to get it working? I was led to believe that you would need the 't' at the end of the dial string to enable the called party to transfer the call about, is this correct? My dial plan for the relevant contexts looks a little like this: [ Context 'local-extensions' created by 'pbx_config' ] '0' => 1. Goto(2000|1) [pbx_config] '2001' => 1. Dial(SIP/2001|20|tr) [pbx_config] 2. Voicemail(u2001) [pbx_config] 102. Voicemail(b2001) [pbx_config] 103. Hangup() [pbx_config] '2002' => 1. Dial(SIP/2002|20|tr) [pbx_config] 2. Voicemail(u2001) [pbx_config] 102. Voicemail(b2001) [pbx_config] 103. Hangup() [pbx_config] [ Context 'always-out-pots' created by 'pbx_config' ] '_9XXXXXX.' => 1. Dial(Zap/1/WW${EXTEN:1}|tr) [pbx_config] 2. Goto(102) [pbx_config] 102. Congestion() [pbx_config] 103. Hangup() [pbx_config] [ Context 'from-analog' created by 'pbx_config' ] 'h' => 1. Hangup() [pbx_config] 'i' => 1. Hangup() [pbx_config] 's' => 1. Dial(SIP/2001&SIP/2002|45|tr) [pbx_config] 2. VoiceMail(u2001) [pbx_config] 3. Hangup() [pbx_config] 102. VoiceMail(b2001) [pbx_config] 103. Hangup() [pbx_config] If anyone has any advice it would be appreciated Regards, jd -- John Howard Adelix Ltd e: john.howard@adelix.com tel: 0845 230 9590 / fax: 0845 230 9591 / support: 0845 230 9592 snail: The Old Post Office, Bristol Rd, Hambrook, Bristol, BS16 1RY Any views expressed in this email communication are those of the individual sender, except where the sender specifically states them to be the views of a member of Adelix Ltd. Adelix Ltd. does not represent, warrant or guarantee that the integrity of this communication has been maintained nor that the communication is free of errors or interference. --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.730 / Virus Database: 485 - Release Date: 28/07/2004