I been having a issue with call parking. I can park calls from internal extensions. But call from the outside can not be parked. When I recieve call from the outside I press the # key and nothing happens. Does any one have any thoughts? P.S. I am allowing the to be transferable. James --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.709 / Virus Database: 465 - Release Date: 6/22/2004 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040707/e912fa5f/attachment.htm
On Wednesday 07 July 2004 18:06, James Jones wrote:> I been having a issue with call parking. I can park calls from internal > extensions. But call from the outside can not be parked. When I recieve > call from the outside I press the # key and nothing happens. Does any one > have any thoughts? > > P.S. I am allowing the to be transferable.Show us your incoming call context, especially the Dial() line that rings the internal extensions. My guess is that you're using T instead of t. Regards, Andrew
Hi James, If you are finding that the # key does nothing, then the transfer feature of the Dial app is not working for you. This feature is not related to call parking. Check that your dial statement (when coming in from outside) uses the correct case of t :- t: Allow the called user to transfer the call T: Allow the calling user to transfer the call A lower case t is appropriate for your incoming calls, and a tT would probably be what you want for internal calls. Regardless of having call parking set up, pressing the hash key with these options should always result in the transfer message being played. Andrew _________________________ Andrew Yager Real World Technology Solutions Real People, Real SolUtions (tm) ph: (02) 9945 2567 fax: (02) 9945 2566 mob: 0405 15 2568 http://www.rwts.com.au/ _________________________ On 08/07/2004, at 8:06 AM, James Jones wrote: