asterisk users - Sep 2003 - MusicOnHold and MP3Player not triggering "answer"

Hi

I have kind of an odd problem.
When dialing in from an outside line via a TE410P card it seems like
MusicOnHold and MP3Player doesn't work properly (for me anyway). The remote
end which is calling * doesn't hear the music but just keeps ringing. But if
I insert a Playback("file_which_dont_exist") just before the Moh or
MP3Player I can hear the music. Actually I observed the same behavior
internally when I used H323 for my Welltech Wellgates (which I have now
changed to SIP).

What can cause this kind of problem?
Its not a huge issue since I can use the Playback to trigger the call, but
it would be nice to find the source of the problem.

regards
Mickey Binder

Hello Mickey,

   I had a similar problem with the mp3 functions a while back, but I
handled it off list, but since you're having the same issue, here's how
I
noted to fix it:

1.   Make sure you have mpg123 in /usr/bin.  Symbolic links will NOT work,
and it has to be the REAL mpg123.

2.   Make sure that the system has already passed the Answer call for the
extension. For example:

exten => 69,1,Wait(5)
exten => 69,2,Answer
exten => 69,3,MP3Player,/path/to/music.mp3

This example is the only way I found to make the mp3 player work.  I haven't
been able to test fully the music on hold functionality, as my system is'nt
fully functional yet, and I don't have other clients to test with.

-Josh

----- Original Message ----- 
From: "Mickey Binder" <mickey@comflex.dk>
To: "Asterisk maillist (E-mail)"
<asterisk-users@lists.digium.com>
Sent: Wednesday, September 03, 2003 11:13 AM
Subject: [Asterisk-Users] MusicOnHold and MP3Player not triggering
"answer"

> Hi
>
> I have kind of an odd problem.
> When dialing in from an outside line via a TE410P card it seems like
> MusicOnHold and MP3Player doesn't work properly (for me anyway). The
remote
> end which is calling * doesn't hear the music but just keeps ringing.
But
if
> I insert a Playback("file_which_dont_exist") just before the Moh
or
> MP3Player I can hear the music. Actually I observed the same behavior
> internally when I used H323 for my Welltech Wellgates (which I have now
> changed to SIP).
>
> What can cause this kind of problem?
> Its not a huge issue since I can use the Playback to trigger the call, but
> it would be nice to find the source of the problem.
>
> regards
> Mickey Binder
>
>
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> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
>