Hi, BellSouth provides us with a PRI, 6B+1D. Currently it is setup up to present incoming calls top-to-bottom (channel 6,5,4, etc) and expects outgoing in teh opposite order (1,2,3,etc). Incoming calls take priority and drop outgoing calls. DID is presented as 4 digits (even though our DID block spans 2 exchanges, go figure. Luckily not using the upper DID range). Would I configure 1 or 2 groups to support the dial-in and dial-out context? For outgoing calls, I assume I leave the Caller-ID set as "asrecieved"? Anything special needs doing in zaptel, Zapata, or other files? An example or pointers would be appreciated! Regards, --- Gavin