Hello,
I am in need for some urgent advice. I have a live system with ~25 extensions
and 8 analog lines. Users are getting hung up on in the middle of conversation
and I am getting side glances.
When I first launched, a few days ago, there were some hang-ups on calls right
away. I turned off busydetect in zapata.conf and that seemed to fix the problem
for at least 24 hours. Now, more infrequently I am getting hang-ups on outgoing
calls specifically. The hang-up can be right away or it can be a few minutes
into the conversation.
It *seems* to happen when users call 800 numbers.
Sometimes the outgoing call show this on the line when the called party is NOT
busy.
-- Zap/1-1 is ringing
-- Zap/1-1 is busy
They continue the call for a while then get hung up on.
My question: Could this be callprogress=yes in zapata.conf?
The problem I have right now is that I can not experiment too much because we
are live.
If I can solve this problem and solve the problem of the bad echo on outgoing
calls I think the system will survive as our company PBX. I really want this to
work. We are growing fast and I need a system that can keep up.
System:
T400P
1 x CAC II 12/FXO 12/FXS
2 x CAC II 24/FXS
Oh, I am using groundstart mode for the lines because the lines were not hanging
up on incoming calls.
Thanks for any advice,
Jason
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