similar to: Eyebeam hangs when you dial an unavailable number

Lately I have been getting many complains that Eyebeam crashes when you dial a number that does not exist. This happens in both R2 and ISDN PRI lines. The softphone stops working and has to be restarted. The response I got from tech support was: the actual issue is that asterisk should not be sending a 503 service unavailable when a particular softphone is not online. The soft phone stops

Does anyone know if you can use softphones on thin clients? I have a new customer that wants to use Eyebeam (about 10 users) on a thin client platform. Each user has a little box on their desk that has a USB port, mic and headphone jacks and monitor. I am worried about conflicts when running 10 softphones on the same server since they will all try to use por 5060. -- Telecomunicaciones

Hi All, So I've been exploring the use of G.722 encoded wideband audio recently. I have three different SIP devices that allow this: Eyebeam, IP650 and a Siemens S865IP. The Siemens and IP650 seems to work fine together. Calls pass between them in what the Polycom notes as "HD" mode and the audio quality is certainly very good. However, things are not so easy with Eyebeam and the

Yesterday a customer was attacked from the following IP addresses so add them to your blacklist: iptables -A INPUT -s 37.8.119.75 -j DROP iptables -A INPUT -s 37.8.22.240 -j DROP -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not

I am trying to set up Astunicall 1.4.16 with a link from Alestra in Mexico City. I have done everything I usually do for other links in Mexico but this one simply will not send or receive calls. I just get Protocol error. Anyone has any experience with R2 and Alestra? -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001

I am having a bit of a problem implementing the pickup command in my dial plan. I have setup this rule: exten => _*8XXX,1,Pickup(${EXTEN:2}) This works as expected when someone dials an extensions number and I can get the call. The problem I have is that when a call enters my welcome menu and does not press anything there is a timeout that sends them to the recepcionist. The rule is:

I am using Asterisk 1.4.4 on a CentOS 5 machine for a small call center with 6 agents. I am using realtime for queues and sip and I am also trying to use realtime static to load agents.conf. The only problem I am having is that no agents are loaded when I start Asterisk. I have to manually do a "module reload chan_agent.so" so the agents get loaded from the database. Obviously

We have a setup running Asterisk interconnected to a Panasonic TDA200. The Asterisk server has a two port E1 card, one connected to the phone company and the other to the Panasonic. Everything is running fine and we can send and receive calls from the Panasonic and phone company. We are using MFC/R2 for both links on Asterisk 1.4.4 and Zaptel 1.4.3. The only detail we have is that we cannot

I have searched for some time but I have not found an asnwer on how to fix the CDR when a call is transferred. The problem is that if someone dials a cell phone and then transfers the call to another extensi?n the CDR for the cell call stops and there is no way to track that the call was transferred so we can bill correctly. Many people have asked this question but there is no answer, only a

I need a refresher course on how many licenses I need to buy. I have an Asterisk server that receives calls by SIP (G729) and then sends them to the PSTN via 32 Zap interfaces on an Astribank. I cannot remember if the license is per channel or per call so I do not know if I need 32 or 64 licenses for this application. Could anyone please remind me? -- Telecomunicaciones Abiertas de M?xico

I have a customer running Asterisk 1.2.13, Zaptel 1.2.11 with a TE110P, a TDM04B and an Astribank-32. They have been complaining that there is echo on calls even when they are IP to IP on the same network. There are 18 Aastra 9133i phones and 30 analog phones connected to the Astribank. I can understand there being a bit of echo on the analog phones, but I do not understand why there would be

I have a customer that needs an Asterisk server to sell minutes for cell phones in Mexico. I do not see a problem with that since he will get the calls by SIP and then use GSM adapters to get the calls into the GSM network. My problem is that his customers only want to be identified by IP and not by a username and password. Is there a way to authenticate just by using an IP address? --

Hi, Few subjects cause as many arguments as "which SIP client works best?" on IRC #asterisk, voip forums, and probably the -users mailing list. I have tried most of the SIP clients available in the last 5 years, both with Asterisk and other platforms such as OnSIP.com, IConnectHere.com, ZipDX.com and the venerable old FWD (in the days when that almost worked). Speaking of ZipDX, we

I just upgraded a very old Asterisk installation to the last 1.2.31 I can find in Asterisk.org site. Now for some reason my IAX clients cannot connect to the server. I can do a "iax2 show peer iaxmodem1" and I get this: * Name : iaxmodem1 Secret : <Set> Context : oficina Mailbox : Dynamic : Yes Callerid : "" <> Expire

Is there an archive of security advisories for Asterisk? We recently upgraded a customer from 1.2 to 1.4 and now they are asking for documentation of all security and bug related fixes. I know the advisories get published on this list but is there an easier way to find them than trying to search the list. -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de

I want to be able to send a prerecorded message to the person I am calling. I know that you can use the application map to do this. Just to test I enabled the testfeature example that is in the features.conf file. When I hit #9 during a call the other user does not hear the monkeys, they only hear a series of beeps. I have tried with different soundfiles and they all give the same problem.

Is there a way to busy out a Zap channel? I have a customer who is having problems with a line connected to a TDM800 card and we would like to busy out that line. Since that line is the head of the hunt group I cannot simply disable that channel, I need to busy the line so calls will come over the other lines. -- ?Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director

I have a customer that has recently upgraded their network and now their Aastra 9133i phones are loosing their connection to the Asterisk server. They were using an external Asterisk server and now we have installed a new internal server with Asterisk 1.4.8 on a SIP/IAX implementation with no Zap cards. Only hard phones seem to be having problems keeping a connection to the server, soft phones

Sometimes I get the following error on the console: [May 31 11:14:01] ERROR[23502]: cdr_addon_mysql.c:230 mysql_log: mysql_cdr: Failed to insert into database: (1062) Duplicate entry '1180628004.3214' for key 1 -- Zap/38-1 answered UniCall/11-1 Why would the UNIQUEID be duplicated? Isn't is supposed to be UNIQUE? This worries me a bit because the customer is losing calls that

I have a problem with a Sangoma card. It worked until yesterday. Now I keep getting this error: Jul 29 17:45:17 pbxacura kernel: wanpipe1: Enable E1 CAS signalling mode! Jul 29 17:45:17 pbxacura kernel: wanpipe1:w1g1: Rx Error: No 'DeviceSelect' from target: pci fatal error! (0x000FA000) Jul 29 17:45:48 pbxacura last message repeated 30946 times It is using Wanpipe 3.5.6 and Zaptel