Carlos Chavez
2011-Jul-07 17:17 UTC
[asterisk-users] Eyebeam crashes when dialing an invalid number...
Lately I have been getting many complains that Eyebeam crashes when you dial a number that does not exist. This happens in both R2 and ISDN PRI lines. The softphone stops working and has to be restarted. The response I got from tech support was: the actual issue is that asterisk should not be sending a 503 service unavailable when a particular softphone is not online. The soft phone stops because a 503 means that the server itself is unavailable. Does anyone have a workaround for this? Maybe a way to manipulate via dialplan so the softphone does not get the 503 message? -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 198 bytes Desc: This is a digitally signed message part URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110707/fdd77149/attachment.pgp>
Faisal Hanif
2011-Jul-08 04:55 UTC
[asterisk-users] Eyebeam crashes when dialing an invalid number...
As asterisk is an B2BUA you can handle 503 at asterisk and hang caller end using the response code compatible with eyebeam as Hangup(16) Regards, Faisal -----Original Message----- From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Carlos Chavez Sent: Thursday, July 07, 2011 10:17 PM To: Asterisk Subject: [asterisk-users] Eyebeam crashes when dialing an invalid number... Lately I have been getting many complains that Eyebeam crashes when you dial a number that does not exist. This happens in both R2 and ISDN PRI lines. The softphone stops working and has to be restarted. The response I got from tech support was: the actual issue is that asterisk should not be sending a 503 service unavailable when a particular softphone is not online. The soft phone stops because a 503 means that the server itself is unavailable. Does anyone have a workaround for this? Maybe a way to manipulate via dialplan so the softphone does not get the 503 message? -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001