Displaying 20 results from an estimated 10000 matches similar to: "Interrupt rates and voip traffic"
2006 Jan 08
3
Monitor Logged in Agent's conversation
Hi,
Is it possible to monitor conversation of logged in Agents? Currently I
am using ZapScan to monitor incoming calls, but I would like to monitor
individual agents.
raj
2006 Oct 25
3
Maximum talktime in a queue?
Hi,
Is it possible to define maximum talk time in a queue? ie any one who
joins a queue should not be able to talk more than say 5 minutes to
the agent.
raj
2010 Feb 25
2
qmail-secretary plugin for dovecot deliver
Hi,
I have been using qmail-ldap for quite some time and now moved to
postfix/dovecot. One feature that I miss is that provided by
qmail-secretary. qmail-secretary basically is a mail list manager with
following features:
1 no limit, just explode to all members
2 members only, as the name says; only members are allowed (based
on envelope sender, so not very secure, everybody can fake
2009 Aug 17
3
queue_log in mysql and file
Hi,
I am using RT engine to log queue_log to a mysql database. My extconfig is
[settings]
queue_log => mysql,asterisk16_production
Logging to mysql is working fine.
But I find that the queue_log file now only has QUEUESTART lines for eg:
1250519094|NONE|NONE|NONE|QUEUESTART|
1250519186|NONE|NONE|NONE|QUEUESTART|
How can I have queue_log in both db as well as in a file?
thanks and
2008 Dec 19
2
Conference with an AGI inside Queue for password change
Hi,
I have a typical call center with queues and agents added via
AddQueueMember. One of my requirement is to implement a forgot
password function. If a caller does not remember the password, he
calls up an unauthenticated line and the agent manually authenticates
him. Then the caller should have a provision to reset his password.
The requirement is that the agent should not know the new password
2009 Feb 17
2
Stress Testing IVR
Hi,
How can I stress test an asterisk IVR? I am looking for some kind of
sip phone which can be "programmed" to send out digits after specified
time to simulate users pressing menu items. If it can originate large
number of calls simultaneously then it's great!
Does any one have any recommendations ? Any other method to stress
test an IVR call flow?
with regards,
raj
2009 Jul 03
1
DTMF is not working occasionally over IAX Trunk
Hello,
I have a 3 server asterisk configuration where one asterisk (say A) (v
1.4.25) has a digium card connected to E1 from which calls are routed
to another asterisk server (B) (1.6.0.9) over IAX trunk from which
calls get routed to third server (C) (1.6.0.9) again via IAX trunk.
SIP clients are connected to third server. A is the PSTN termination
server, B runs the menu and AGI and C is where
2009 Jan 12
1
RTCP SR transmission error, rtcp halted
Hi,
While looking for the cause of disturbance in call I found this error
coming in console
RTCP SR transmission error, rtcp halted
Google search only shows some bug reports relating to MOH and Hold.
What could cause this message? Could this be a symptom causing call
disturbance? Where should I start digging to find out the reason for
this error?
I am using Asterisk 1.4.19 with zaptel 1.4.9.2
2008 Apr 03
1
Combined patch fixing queue-state and bug12127 for 1.4.x
Hi,
I am using asterisk-1.4.15, and using AddQueueMember to add SIP
interface to the queue. Each sip interface is member of multiple
queues
The queue does not recognize that an agent is busy and keeps trying to
call the busy agent. I have identified two patches that can fix the
problem, one at
http://www.scopserv.com/download/asterisk-1.4.17-state_interface.diff
in thread
2005 Sep 17
2
AgentCallbackLogin and calling outside
Hi,
I have a small callcenter with 3 agents who login using
AgentCallbackLogin. They normally receive calls, but needs to call
outside also. When they call outside, though they are busy the "show
agents" shows them as available, and calls gets routed to them. How can
I make them busy when they call outside.
Also they also need to move out for couple of minutes or to send a mails
2004 Jul 17
9
Re: QoS for Voip.
Hi!
I answer to two messages from this thread (I use digest).
lartc-request@mailman.ds9a.nl wrote:
>
> Message: 3
> Date: Fri, 16 Jul 2004 10:51:37 -0700 (PDT)
> From: ibro tj <ibb_linux@yahoo.com>
> Subject: Re: [LARTC] QoS for Voip.
> To: lartc@mailman.ds9a.nl, alessandro.ren@opservices.com.br
>
> Hi,
>
> the hint from Martin A Brown which I am
2008 Mar 17
1
update_call_counter: Call to peer '2509' rejected due to usage limit of 1?
Hi,
I am using asterisk-1.4.15, My sip configs is like
[2501]
type=friend
username=2501
secret=2501
canreinvite=no
host=dynamic
dtmfmode=rfc2833
context = sip
disallow=all
allow=ulaw
incominglimit=1
nat=1
queue.conf is like
[gen-enq]
joinempty = yes
musiconhold = default
strategy = rrmemory
servicelevel = 60
timeout = 60
retry = 5
wrapuptime=5
announce-frequency = 90
announce-holdtime = yes
2009 Feb 27
1
Realtime mapping for 'queue_log' found to engine 'odbc', but the engine is not available
Hi,
I am trying to log queue_log to odbc (MS SQL) I have res_odbc.conf
configured and modules.conf have
preload => res_odbc.so
preload => res_config_odbc.so
extconfig.conf has queue_log => odbc,asterisk.
When I start asterisk I get the following messages. The important one being:
Realtime mapping for 'queue_log' found to engine 'odbc', but the
engine is not available
2006 Nov 01
1
Asterisk Manager and Ruby
Hi,
Any one using Rubi asterisk manager interface
http://rubyforge.org/projects/rami/ ?
How stable/usable it is?
raj
2007 Jun 15
5
Looking for plugin docs
Hello all,
I had gone through the wiki, but could not find any page about writing
new plugins. Any pointers towards plugin api/docs will be very
helpful.
with warm regards,
raj
2009 Dec 21
5
Monitor Network Traffic
What is the best way to monitor the total incoming / outcoming network traffic of CentOS server. I think that the solution is to monitor the network interfaces and to send SNMP packets to remote server. But is it possible?
regards
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2006 Nov 28
2
collection_select and selected_value
Hi,
I am using collection_select to build a drop down list. I would like
to have the current value selected. How can I do that?
My current code is straight from the example in Pragmatic Programmers
book [2nd ed, p480] copying here for reference.
<%=
@users = User.find(:all, :order => "name" )
form.collection_select(:name, @users, :id, :name)
%>
I went through the api docs
2003 May 29
3
Oracle Client under Wine
Hi,
Any one got Oracle client running under wine? I am trying to get a VB application run under wine. I got to the point where it asks for Oracle Client. I tried to run the native windows installer, but failed. Any one with a better way? Possibly adding some dlls and some entries in registry?
raj
2008 Jan 31
1
createlink with out agents in 1.4
Hi,
I am moving my call center to 1.4. Previously I was recording calls in
agents.conf with the following config
recordagentcalls=yes
recordformat=wav
createlink=yes
So I had the filename in all calls which was *connected to agents*. I
am looking for a similar functionality for 1.4.
I am now recording calls using the following configuration.
[general]
persistentmembers = no
eventwhencalled =
2005 Aug 01
5
Tracking Traffic By Port or Process?
Does anyone know of a way to track TCP/IP traffic by TCP/UDP port
and/or by process/daemon with CentOS? I know a variety of ways to
track it in total (e.g., ifInOctets & ifOutOctets with SNMP), but I'm
not sure how to be approach seeing traffic by application, port, or
process.
One option would be to write something that would sift through
different stuff for each daemon (for example,