similar to: Multiple announcements in a queue ??

I have setup several Calling Queues, each setup with RoundRobin strategy. When I call the queue, the first member/agent phone rings. Great! I call it again, the second member/agent rings?? I thought that was the RRMemory strategy, but it seems RoundRobin is also doing it. Anyone know what I can do to my queues, in order to force each call down the ordering of my members list? --------------

Hey all! I've got my Asterisk box tied into my PBX. Currently, if a call comes into my PBX, and can't find the extension, it forwards it through my Asterisk trunk to Asterisk. This works great! Is there a special dialplan function (or common usage pattern) that can do the same thing in Asterisk? i.e. If it can't find the extension, send it out Zap/g1? My dialplan works with

I'd like for our custom soft phone to be able to know what queue, and/or what DID is calling an Agent's phone before the agent picks up. The agent is using the AGENTCALLBACKLOGIN. One agent can be in multiple queues so it would be nice if they could get a pop up window telling them who's on the line before they pick up and hear the announcement telling them that. I'd like

List members, Our inbound call center Asterisk server got slammed today. At around 4:30 there were 500-550 calls and roughly 675 active channels (all SIP). I'd estimate that 150-200 of the calls were connected to agents and being recorded, but the majority were in queue. Overall, the box performed very well. The CPU ranged from about 10%-20% idle (with scary load averages of 60-80),

This is my musiconhold.conf and my folder: root@voip:/etc/asterisk# less musiconhold.conf [classes] default => quietmp3:/var/lib/asterisk/mohmp3 ;loud => mp3:/var/lib/asterisk/mohmp3 ;random => mp3:/var/lib/asterisk/mohmp3,-z ;unbuffered => mp3nb:/var/lib/asterisk/mohmp3 ;quietunbuf => quietmp3nb:/var/lib/asterisk/mohmp3 ; Note that the custom mode cannot handle escaped parameters

Sorry, i also tried this: exten => 6000,1,Answer exten => 6000,2,MusicOnHold(default) and i got this result: *CLI> -- Executing Answer("SIP/2391-8cdd", "") in new stack -- Executing MusicOnHold("SIP/2391-8cdd", "default") in new stack Jun 29 19:33:47 WARNING[1616]: res_musiconhold.c:354 moh0_exec: Unable to start music on hold (class

I have the following in extensions.conf: [global] MP3ROOT=/var/lib/asterisk/mohmp3 [default] exten => 1111,1,Answer ; Answer the line exten => 1111,2,DigitTimeout,5 ; Set Digit Timeout to 5 seconds exten => 1111,3,MP3Player(${MP3ROOT}/sample-hold.mp3) The command that runs is: 14030 pts/0 S 0:00 /usr/bin/mpg123 -q -s -b 1024 --mono -r 8000

Just the sort of newbie question we all hate ;-) I'm a bit stuck with MOH. I think all is done right and I've read everyhing I can find, but whenever * tries to do MOH, all that happens is '-z: No such file or directory' Yes, I am on redHat. Yes I have installed real mpg123. Yes, it does seem to work from the command line. Any suggestions would be greta, I'm sire

Hello, I'm trying to do something really easy : transfer a PSTN call to a H323 client. This works great. Now I'm trying to use the SetMusicOnHold function. I din't find any doc about it, I've just seen some mails in the list archive, but it still doesn't work. That's my extension.conf : [incoming] exten => s,1,SetMusicOnHold,default exten =>

hello I followed the info given and I can't seem to get this to work has any one sucessfully done this? if so can you help me out? I am trying to use a 128 kbps mp3 feed to stream to people while there on hold the info I am using is below. Shoutcast Music On Hold You can have asterisk use a streaming source for on-hold music. Make a directory and put a 0 size file ending in .mp3. I called

I've been trying to play the default music on hold file, but no luck yet. here is my configuration: extensions.conf [incoming] exten => s,1,Dial,Zap/2|10 exten => s,2,Voicemail,u34 exten => s,102,Voicemail,b34 exten => 34,1,SetMusicOnHold,default Musiconhold.conf [classes] default => quietmp3:/var/lib/asterisk/mohmp3 ;loud => mp3:/var/lib/asterisk/mohmp3 ;random =>

Hello, I just can't seem to get the MusicOnHold function to work out ok. I' managed to get the MP3Player app to work out fine, but when I run the MusicOnHold all i get is siliece. I can see that Asterisk executes mpg123 properly (I think) #ps axuww|grep mp gk 4383 0.0 0.4 3736 552 pts/4 S 15:06 0:00 /usr/bin/mpg123 -q -s --mono -r 8000 -b 2048 -f 8192 sample-hold.mp3

The wiki says this about the MusicOnHold command: "Plays hold music specified by class. If omitted, the default music source for the channel will be used." http://www.voip-info.org/tiki-index.php?page=Asterisk%20cmd%20MusicOnHold How do I set the default music on hold class for the SIP channel ? I tried adding musiconhold=test to my sip.conf. musiconhold.conf looks like this:

Ok, this falls under the newbie category: Has anybody created any documentation on using musiconhold or call parking? I have found sample config files for musiconhold, but I'm not sure how they work. [musiconhold.conf] [classes] loud=>mp3:/var/lib/asteriks/mohmp3 How do I then set up this feature in extensions.conf? I can't seem to find an example of what I'm looking for (or I

I have an extension setup in my extensions.conf for hold music. ext. 600. If I pick up a phone (polycom soundpoint 300 sip) and dial extension 600 I hear the hold music playing. If I call another extension and pick it up and put the call on hold with the hold button on the phone I hear nothing at all. Does anyone have any experience with these phones and getting the hold button to work?

My institute has been heavily dependent on SAS for the past while, and SAS is starting to charge us a very deep amount for license renewal. Since we are a non-profit organization that is definitely not sustainable. The team is brainstorming possibility of switching to R, at least gradually. I am talking about the entire institute with considerable number of analysts using SAS their entire

----- Original Message ----- From: "hank" <hanksmith4@earthlink.net> To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users@lists.digium.com> Sent: Tuesday, June 28, 2005 10:52 PM Subject: Re: [Asterisk-Users] Shoutcast Music On Hold problems? >I am using asterisk@home 1.0 > my mp3 is called > mp3 > it has nothing before it

Hi all, I'm trying to make some simple MOH (Music On Hold) working. So far I've failed miserably - so I turn here for help. Basically I've been using the wiki and all the sample confs I could from there and via google. The queue system seems to work fine with my limited setup. Just 2 IAX2 clients where I keep Client B busy (by making it listen to mp3 via ext. 777) but logged into

Anyone can share me with Music Onhold Configuration sample? Thanks in advance for your help, Kang