similar to: A unique 'click to call' project - Could use some advice

Displaying 20 results from an estimated 400 matches similar to: "A unique 'click to call' project - Could use some advice"

2006 Feb 17
1
A unique 'click to call' project - Could usesome advice
Colin, Thanks for your assistance. Reading over your advice I seem to still be a bit confused. My agents are not on the Asterisk server; it appears in your advice that my the call will travel this path: WWW interface --> agent enters their DID, platform to use, and termination DID --> AST calls agent --> Agent calls termination DID If my agents are not on the Asterisk server
2006 Feb 17
1
A unique 'click to call' project - Could usesomeadvice
Hello, I'm not sure what you mean, could you elaborate? Thanks, -- -- -- Christopher T. Aloi USA Datanet - Technical Support Engineer 318 South Clinton Street Syracuse, NY 13202 C: (315) 569 4033 O: (315) 579 7074 E: caloi@usadatanet.com <mailto:caloi@usadatanet.com> -- -- -- _____ From: Wojciech Tryc [mailto:Wojciech.Tryc@pikatech.com] Sent: Friday,
2006 Feb 17
1
A unique 'click to call' project - Could use some advice <--one thing I forgot
In the example I posted previous, there is an obvious gaping security hole, it would be trivial for someone to read the querystring and exploit it to make free phone calls, spoof caller ID (if you allow the CallerID to be set with a QueryString value), etc. You want to make damn sure that the URL is not publicly accessible or somehow obsfucate the querystring, or use POST. In my case, I
2006 Feb 17
0
A unique 'click to call' project - Could use someadvice
Why don't you use Local and router functionality to find a route to PSTN based agents? W _____ From: Aloi, Christopher [mailto:caloi@usadatanet.com] Sent: Friday, February 17, 2006 10:07 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] A unique 'click to call' project - Could use someadvice Hello List, I work for an IP
2003 Apr 09
6
Configuring for outbound calls with PRI on T100P
I run a SIP-only shop with a 23 channel PRI and single T100P. Here are my configs: /etc/zaptel.conf: span=1,0,0,esf,b8zs bchan=1-23 dchan=24 loadzone = us defaultzone=us /etc/asterisk/zapata.conf [channels] context=default switchtype=dms100 signalling=pri_cpe pridialplan=unknown rxwink=300 ; Atlas seems to use long (250ms) winks usecallerid=no hidecallerid=no callwaiting=no
2006 Nov 16
2
POS Terminals
Hello List - I've got a question regarding POS terminal transactions (credit card machines, ATM, etc...). Currently we setup customers in the following manner: Customer Location --> Data T1 --> DataCenter -> PSTN Termination We are currently using Mediatrix gear for fax transmissions from the customer location, but they don't seem to handle POS modem sales very well. Does
2012 Sep 18
1
Contradictory results between different heteroskedasticity tests
Hi all, I'm getting contradictory results from bptest and ncvTest on a model calculated by GLS as: olslm = lm(log(rr)~log(aloi)*reg*inv, data) varlm = lm(I(residuals(olslm)^2)~log(aloi)*reg*inv, data) glslm = lm(log(rr)~log(aloi)*reg*inv, data, weights=1/fitted(varlm)) Testing both olslm and glslm with both ncvTest and bptest gives: > ncvTest(olslm) Non-constant Variance Score Test
2006 Oct 25
2
Multiple queue_log files based on queue - is it possible??
Hello List, Question: Has anyone been able to create multiple queue_log files in /var/log/asterisk for multiple queues? We are designing a multi-tenant system and separating the log files would be useful, instead of dropping all queue actions into one file. Is it possible this is a user configurable option I am missing? Cheers, -- ------ Christopher T Aloi ------
2007 Mar 09
1
How to best manage my dial plans as the continue to grow, and grow, and grow....
Hello List - I've been slowing growing my extensions.conf file and have been wondering how everyone manages their systems. I currently have my main extensions.conf where I reference my sub extensions (for tenants or customers) files using the include statements and define my global variables. Today while watching the asterisk console I noticed a call from a voicemail user bounced into
2005 Jul 08
1
DSL Provider
First of all sorry for the little offtopic post :-) For one of our customers i need to make a vpn between the Netherlands and Hungary. Over this vpn two * machines are gonna talk IAX and employees in Hungary are gonna use the Exchange server located in the Netherlands. So far no problem... The problem: I'm from in the Netherlands and don't understand the .hu websites :-( First question:
2007 May 19
3
Asterisk and iBasis
Hi, We are currently trying to setup Asterisk with iBasis. One question/problem we have is that Ibasis has told us to send the INVITEs to one IP address and all media to a different IP address. How can we do that in Asterisk? Thanks
2006 Nov 09
2
Powering SNOM 200 phones?
Ok, not exactly an Asterisk problem, but... I picked up some SNOM 200 phones because SNOM's have been recommended for use with Asterisk and they have line buttons that can subscribe to presence. However, they don't appear to power up when connected to my Negear FS108P, which is an 802.3af Power-over-ethernet capable hub. I am pretty sure these are the SNOM 200b, in that the ethernet
2007 May 03
1
Virtual IP Adresses and SIP requests failing...
Hey All: Question; when using a virtual IP on an Asterisk server, I am having trouble getting sip user to register to the ViP. They are able to register with the true IP, just not the virtual. It seems Asterisk is rejecting the SIP invite, register, etc (like it's not destined for this server) I've added all the IP's to the domain listing in sip.conf and in the Asterisk console a
2006 Jun 18
1
Creating Queues on Asterisk server - Sending ingress calls off-net to either PSTN or another VoIP application - thoughts?
Hello, Long time subscriber/reader of this list - thank you for all the great ideas. Scenario: We currently provide a hosted ACD system using Mitel phones (speaking the Minet protocol) to an NCI based server solution. The logic behind this choice was the emulation of key system features etc... Many of our clients have asked for basic call queue functionality: - Agents having the ability to
2006 Jul 24
2
fentonups driver patch for Effekta MHD3000 UPS
Hi ups-devel, As I looked throw www.networkupstools.org site, haven't found any pointers where to send patches, so I hope this is the right place. (Please let me know weather this is the right place.) The patch contains a minor change in the logic of the driver, our Effekta MHD 3000 UPS continuously writes status data to the serial port, so one has to send a CR character and empty the
2007 Jan 11
2
Question Regarding Visual Park Functionality - Hardware/Software
Hello List! I am hoping someone may be able to assist with the following feature I am looking to implement: I would like to use a visual park function if possible, here's how I see it working.... -> Call comes into caller A -> Caller A places the call in orbit (or park) by dialing 700 -> A message is then sent to illuminate a line on each of the phones in this office indicating a
2007 May 08
1
Aastra phones?
Sorry for being a little off topic, but I'mconsidering a few new phones for my Asterisk installation. I have a mix of Polycom 500/600s and an Aastra 480i CT. I'm considering adding a couple of Aastra 57i or 57i CT. Does anyone here have experience with the 480i CT and the newer 57i CT? I'm curious as to the real differences. Thanks, Michael Graves Sr Product Specialist Pixel Power
2009 Mar 19
1
Question regarding call queue and penalty's
Hey All - I've got an interesting problem, here is what I'm trying to accomplish: Six agents, two queues, three skill levels Queue A (queue B is the same) - Level 1 -- Agent 1 -- Agent 2 - Level 2 -- Agent 3 -- Agent 4 - Level 3 -- Agent 5 -- Agent 6 I'd like a call to come in to Queue A, ring agent 1 and agent 2 for X seconds, if agent 1 and agent 2 ignore the call, try
2006 Jun 28
1
Help with incoming SIP routing
Hello - I currently have 10 DID's coming into one Asterisk server, I seem to be having some difficulty routing based on the DID dialed and am hoping someone on the list can assist me. Here's the relevant info: Ingress SIP trunk: IP: 123.45.45.3456 DID's XXX-XXX-XX00-XX10 sip.conf: [general] useragent=Asterisk port=5060 context=default tos=lowdelay disallow=all allow=ulaw
2009 Feb 17
1
Question regarding custom announcements in queues.conf
Hey List, Anyone know the correct way to override an announcement on a queue by queue basis? My goal is to have one of my queues say "press one to blah.." and no position announcements I have the jump from queue context working (the press 1) I just need the correct message played to the user instructing to press 1. I have periodic-announce=filename in my queues.conf file under the