search for: shoulndt

Displaying 1 result from an estimated 1 matches for "shoulndt".

Did you mean: shouldnt
2008 Dec 07
1
Question on queue terms
Hello, I'm trying to setup a very simple queue with 5 SIP phones. I do NOT want the agents to have to be on the phone to get calls, but I want those 5 SIP phones to ring (according to the strategy chosen in queue.conf) to dispatch calls. Is this a call back queue, or is a callback queue a queue that calls back the customer? There is conflicting info when searching for "callback