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2009 Sep 13
0
Blind transfer on Queue-CDR
...? As a temporary measure I m using my own web based login where agents choose their extension number and agent id and click ok upon which in asterisk's database - AMPUSER/<agented>/device gets a value of extension while DEVICE/<exten number>/user gets the agent ID and then I called queueaddagent fuction to put that agent in the queue - Will this work around run fine ? 2. On the same setup I use Linksys PAP2 for agent's analog extensions-but when Agent A transfers a call (arrived from a caller) to Agent B by pressing flash hook - the CDRs are incorrect .the CDR shows the destinat...