search for: notinqueue

Displaying 1 result from an estimated 1 matches for "notinqueue".

2008 Nov 01
1
Wierd queue question
I have just setup a small queue implementation for one of my branch offices, replacing a 16 year old key system that had a hacked together pseudo call queuing feature. The 'agents' are not dedicated to the queues and want to be able to logon and get one call only from the queue. I know this is odd, but it is how my users want it to work. I have the login process setup using dynamic