search for: billables

Hello, I'm working on an Asterisk configuration for a call center, and they bill based on the time spent talking to an agent, but not for any time spent waiting in a queue. The CDR information contains the entire duration of the call as billable seconds, including time spent waiting in the queue. I would like the billable seconds to only include the time spent actually talking to an agent.

Hi, Would just like to ask about cdr, i have an asterisk and i would like to bill only outbound calls not extension to extension, when i'm looking at the CDR, i can't figure out which fields i need to filter all outbound calls only. e.g if i dial 00. or 9XXXXXX (for local pstn calls) those are billable, 100 101 or 102 (all local extensions) not billable. *97 for voicemail not billable,

I'm currently working on a perl script convert csv logs to a http log equiv: LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-agent}i\"" Right now I have output something similar to this: 111 - - [02/Aug/2003:16:39:15 -0500] "GET /300 HTTP/1.0" 200 6144 "sipext" "ANSWERED" INCOMING - -

I am in search of open-source software to track billable time for myself. A quick Google search did not find anything that is open-source but I am hoping that this group might know of such software? The platform is C7.

I'm using all sip, no zap, or iax, so I don't know if the same problem exists when using zap, or iax. When device 1 calls device 2, and device 2 blind transfers to device 3, the following happens: The cdr record shows that 1 called 3, and ignores completly the fact that 1 called 2 and 2 called 3. In normal billing I think that the duration of the entire call should be billed to device 1

When I compare my total minutes on the bill from VoIP Innovations, to the number from our CDRs, I'm finding a smalish (3-4%) discrepancy in the count of minutes. I'm wondering why it's there. Are there different methods of counting the billable start or end point of a phone call? If it matters, I'm counting more termination minutes than they are and they're counting more

On Mon, 27 Feb 2023, Nico Kadel-Garcia wrote: >> > does any one of you have a best practice on renewing ssh host keys on cloned >> > machines? >> >> Yes: not cloning machines. > >Good luck with *that*. Building VM's from media is a far, far too >lengthy process for production deployment, especially for auto-scaling >clusters. (It?s ?VMs?, no genitive

On Sun, Feb 26, 2023 at 2:51?PM Thorsten Glaser <t.glaser at tarent.de> wrote: > > On Fri, 24 Feb 2023, Keine Eile wrote: > > > does any one of you have a best practice on renewing ssh host keys on cloned > > machines? > > Yes: not cloning machines. Good luck with *that*. Building VM's from media is a far, far too lengthy process for production deployment,

I have a controller that gets a list of employees (which has an "include => [:salaries, :incentives, :billablegoals, :reviews]"). I then need it to iterate through each employee and determine their current active goal based on the "effective date." After playing around with it a bunch, I got the following to work. Only problem is that if I remove the "@employees.each {

Hi, How to accept DMTF tone during ringing mode? Its possible. Regards -Hadi.Salem

Hi all. I have some question about cdr_csv. We want to have some IVR system for routing incoming calls to multiple directions. So when user make a call, he must put his PIN and phone number. Then asterisk will Dial this call to appropriate destination. Billing system deal with cdr_csv records. But the "Billable seconds" field - all time of the call, including the IVR part (that

Hello, I was looking into cdr (w/ mysql) before enabling dialout through CAPI, found out that transfered call are not reported as such. For instance, let's say we have 2 local SIP extensions A and B and C is a GSM number. If A calls B and B transfers to C (automatic or after picking up) the CDR shows A calling C. IMHO, It should record A called B then B transfered to C, so that the cost of

straight away I can think of a scenario that would cause a problem. If I supply toll free numbers that need to be billed for incoming calls and that can be forwarded out to billable destinations then I want a CDR for both ends of the bridge. In your first blind transfer example what if the initial incoming call to A is billable? I can't see any easy way to get the duration of that call leg.

Greetings. I have an application which is used to track jobs and payments. The billables table contains columns "job_date", "amount" and "receipt" which indicate the date of the job, the amount due and whether or not payment has been received, respectively. In addition to tracking and manipulating individual jobs, the application is also used to generate a...

Hi, I have the following dialplan. Problem is, if the user authenticates, * starts counting as billable seconds even if i hangup the phone before the called party answers..And also as disposition.. it accepts all calls authenticated as 'answered' If i commentout the authentication line everything works as it should be. How should i use authentication that, it should accept it as aswered by

Hi asterisk-users, We have recently moved to the 13.x branch of Asterisk from 11.x, and we're trying to correlate CDR records from multiple-legs for billing purposes. As part of this change we have added 'linkedid' to our CDR table schema in an attempt to join the multiple records into one billable record. The call path can be simplified as (transport types in brackets): SIP

Is there any way to know if a call was transferred from reading the CDR? Any relation in fields like UNIQUEID? Something that can be scripted to make a special report? -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type:

On Mon, Feb 27, 2023 at 8:33?PM Thorsten Glaser <t.glaser at tarent.de> wrote: > > On Mon, 27 Feb 2023, Nico Kadel-Garcia wrote: > > >> > does any one of you have a best practice on renewing ssh host keys on cloned > >> > machines? > >> > >> Yes: not cloning machines. > > > >Good luck with *that*. Building VM's from media is

Hi to everybody, i tried to find an asnwer before posting this, but most astcc billing issues i searched refer to the case when no billing occurs at all. In my case i get only initial charges and any subsequent minute does not count for billing. In my iax.conf i entered the "notransfer = yes" but nothing changed. My test card and test calls are the following TEST-CARD en N/A

Hi All, PLEASE READ if you depend on Asterisk CDR's and support transfers. Apologies for the shout but I'm desperate to get others to agree Asterisk has a big problem with the CDR's that are generated for transfers. I can understand why not too many people are interested as transfers are complicated and messy. However for those of us having to support transfers and depending on