Hello, I forgot nut since more than a year because a lot of job with other application My server nut failed since severals months We had 3 electric failure so I must install a new server nut I work with ubuntu 10.04.4 (64bits) / I installed nut 2.4.3 with deposits I have a MGE Pulsar evolution 2200 connected on usb last week when I began my tests all was ok (communication etc etc ..) Yesterday, I tried a simulate electric failure and now, my ups is not recognized on usb the lsusb command doesn't find anymore my ups when i unplug/plug it i have these errors** onduleur kernel: [ 279.070014] usb 4-1: new low speed USB device using uhci_hcd and address 7 onduleur kernel: [ 279.200015] usb 4-1: device descriptor read/64, error -71 onduleur kernel: [ 279.432511] usb 4-1: device descriptor read/64, error -71 onduleur kernel: [ 279.660013] usb 4-1: new low speed USB device using uhci_hcd and address 8 onduleur kernel: [ 279.790014] usb 4-1: device descriptor read/64, error -71 onduleur kernel: [ 280.030013] usb 4-1: device descriptor read/64, error -71 onduleur kernel: [ 280.260012] usb 4-1: new low speed USB device using uhci_hcd and address 9 onduleur kernel: [ 280.680011] usb 4-1: device not accepting address 9, error -71 onduleur kernel: [ 280.800013] usb 4-1: new low speed USB device using uhci_hcd and address 10 onduleur kernel: [ 281.220010] usb 4-1: device not accepting address 10, error -71 onduleur kernel: [ 281.220325] hub 4-0:1.0: unable to enumerate USB device on port 1 **I had this last year on my old server but i never found how to resolve When nut service start i normally have this in syslog Can't connect to UPS [OND1] (usbhid-ups-OND1): No such file or directory What can I do ? Thanks a lot for your help
hello,
failing to run my UPS with USB, I tried with rs232
I used mge-shut driver on ttyS0 but it doesn't work
/lib/nut# ./mge-shut -DDD -a ond3
Network UPS Tools - Eaton / SHUT driver 0.69 (2.4.3)
0.000000 debug level is '3'
0.000759 entering upsdrv_initups()
0.000904 entering setline(1)
0.000925 entering shut_ups_start()
0.000941 sent: (1 bytes) => 16
1.001987 sent: (1 bytes) => 16
2.003020 sent: (1 bytes) => 16
3.004058 sent: (1 bytes) => 16
4.005085 No communication with UPS
Have you got any idea ?
Le 20/03/2012 10:51, Sabine GOUDARD a ?crit :> Hello,
>
> I forgot nut since more than a year because a lot of job with other
> application
>
> My server nut failed since severals months
>
> We had 3 electric failure so I must install a new server nut
>
> I work with ubuntu 10.04.4 (64bits) / I installed nut 2.4.3 with deposits
>
> I have a MGE Pulsar evolution 2200 connected on usb
>
> last week when I began my tests all was ok (communication etc etc ..)
>
> Yesterday, I tried a simulate electric failure and now, my ups is not
> recognized on usb
>
> the lsusb command doesn't find anymore my ups
> when i unplug/plug it i have these errors**
>
> onduleur kernel: [ 279.070014] usb 4-1: new low speed USB device
> using uhci_hcd and address 7
> onduleur kernel: [ 279.200015] usb 4-1: device descriptor read/64,
> error -71
> onduleur kernel: [ 279.432511] usb 4-1: device descriptor read/64,
> error -71
> onduleur kernel: [ 279.660013] usb 4-1: new low speed USB device
> using uhci_hcd and address 8
> onduleur kernel: [ 279.790014] usb 4-1: device descriptor read/64,
> error -71
> onduleur kernel: [ 280.030013] usb 4-1: device descriptor read/64,
> error -71
> onduleur kernel: [ 280.260012] usb 4-1: new low speed USB device
> using uhci_hcd and address 9
> onduleur kernel: [ 280.680011] usb 4-1: device not accepting address
> 9, error -71
> onduleur kernel: [ 280.800013] usb 4-1: new low speed USB device
> using uhci_hcd and address 10
> onduleur kernel: [ 281.220010] usb 4-1: device not accepting address
> 10, error -71
> onduleur kernel: [ 281.220325] hub 4-0:1.0: unable to enumerate USB
> device on port 1
>
> **I had this last year on my old server but i never found how to resolve
>
> When nut service start i normally have this in syslog
>
> Can't connect to UPS [OND1] (usbhid-ups-OND1): No such file or
directory
>
> What can I do ?
>
> Thanks a lot for your help
>
2012/3/20 Sabine GOUDARD <sabine.goudard at st-etienne.archi.fr>:> Hello,Bonjour Sabine,> I forgot nut since more than a year because a lot of job with other > application > > My server nut failed since severals months > > We had 3 electric failure so I must install a new server nut > > I work with ubuntu 10.04.4 (64bits) / I installed nut 2.4.3 with deposits > > I have a MGE Pulsar evolution 2200 connected on usb > > last week when I began my tests all was ok (communication etc etc ..) > > Yesterday, I tried a simulate electric failure and now, my ups is not > recognized on usb > > the lsusb command doesn't find anymore my ups > when i unplug/plug it i have these errors** > > onduleur kernel: [ ?279.070014] usb 4-1: new low speed USB device using > uhci_hcd and address 7 > onduleur kernel: [ ?279.200015] usb 4-1: device descriptor read/64, error > -71 > onduleur kernel: [ ?279.432511] usb 4-1: device descriptor read/64, error > -71 > onduleur kernel: [ ?279.660013] usb 4-1: new low speed USB device using > uhci_hcd and address 8 > onduleur kernel: [ ?279.790014] usb 4-1: device descriptor read/64, error > -71 > onduleur kernel: [ ?280.030013] usb 4-1: device descriptor read/64, error > -71 > onduleur kernel: [ ?280.260012] usb 4-1: new low speed USB device using > uhci_hcd and address 9 > onduleur kernel: [ ?280.680011] usb 4-1: device not accepting address 9, > error -71 > onduleur kernel: [ ?280.800013] usb 4-1: new low speed USB device using > uhci_hcd and address 10 > onduleur kernel: [ ?281.220010] usb 4-1: device not accepting address 10, > error -71 > onduleur kernel: [ ?281.220325] hub 4-0:1.0: unable to enumerate USB device > on port 1 > > **I had this last year on my old server but i never found how to resolve > > When nut service start i normally have this in syslog > > Can't connect to UPS [OND1] (usbhid-ups-OND1): No such file or directory > > What can I do ?this is a low level error, Ie at kernel level, so NUT can't do much. the communication module of the UPS seems stuck. the only to restore it is to power off the UPS, wait 10 seconds, then power it back. I would suspect some EMI issue. is it an external USB hub? are there other devices on the same bus than the UPS? what is the result of "grep EMI /var/log/messages"? cheers, Arnaud -- Linux / Unix Expert R&D - Eaton - http://powerquality.eaton.com Network UPS Tools (NUT) Project Leader - http://www.networkupstools.org/ Debian Developer - http://www.debian.org Free Software Developer - http://arnaud.quette.free.fr/