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Peter Jeremy

2005-Jan-14 02:24 UTC

Unkillable OpenOffice.org process in 5.3p2

I have an OOo process that refuses to die.  ps says it is stopped and waiting
for physical I/O (and has been for about 13 hours now).  lsof reports that
fd12 is not sane (f_ops is "badfileops").

Any ideas on:
- How to unwedge the process (short of rebooting)?
- What the underlying problem is?

server% ps -wwHl -p 67812
  UID   PID  PPID CPU PRI NI   VSZ  RSS MWCHAN STAT  TT       TIME COMMAND
  204 67812     1   0   4  0 133612 52380 accept TL    p3-   0:05.32
/usr/local/OpenOffice.org1.1.3/program/soffice.bin seps.20050113.csv
  204 67812     1   0  76  0 133612 52380 -      TL    p3-   0:05.32
/usr/local/OpenOffice.org1.1.3/program/soffice.bin seps.20050113.csv
  204 67812     1   0 -16  0 133612 52380 -      TL    p3-   0:05.32
/usr/local/OpenOffice.org1.1.3/program/soffice.bin seps.20050113.csv
  204 67812     1   0 -16  0 133612 52380 spltwt TL    p3-   0:05.32
/usr/local/OpenOffice.org1.1.3/program/soffice.bin seps.20050113.csv
  204 67812     1   0  20  0 133612 52380 -      TL    p3-   0:05.32
/usr/local/OpenOffice.org1.1.3/program/soffice.bin seps.20050113.csv
  204 67812     1   0  96  0 133612 52380 -      TL    p3-   0:05.32
/usr/local/OpenOffice.org1.1.3/program/soffice.bin seps.20050113.csv
server% lsof -p 67812
COMMAND     PID  USER   FD   TYPE     DEVICE SIZE/OFF    NODE NAME
soffice.b 67812 peter  cwd   VDIR       4,34    10752 7504000 /home/peter
soffice.b 67812 peter  rtd   VDIR       4,35      512       2 /
soffice.b 67812 peter  txt   VREG       4,39   365692   54096
/usr/local/OpenOffice.org1.1.3/program/soffice.bin
soffice.b 67812 peter  txt   VREG       4,35   148836    8402
/libexec/ld-elf.so.1
soffice.b 67812 peter  txt   VREG       4,39  3210520   54044
/usr/local/OpenOffice.org1.1.3/program/libvcl645fi.so
soffice.b 67812 peter  txt   VREG       4,39  1171632   53246
/usr/local/OpenOffice.org1.1.3/program/libsvl645fi.so
soffice.b 67812 peter  txt   VREG       4,39  4427928   53915
/usr/local/OpenOffice.org1.1.3/program/libsvt645fi.so
soffice.b 67812 peter  txt   VREG       4,39   559284   54015
/usr/local/OpenOffice.org1.1.3/program/libutl645fi.so
soffice.b 67812 peter  txt   VREG       4,39   740776   53569
/usr/local/OpenOffice.org1.1.3/program/libtl645fi.so
soffice.b 67812 peter  txt   VREG       4,39   732772   54002
/usr/local/OpenOffice.org1.1.3/program/libcomphelp3gcc3.so
soffice.b 67812 peter  txt   VREG       4,39   553512   54077
/usr/local/OpenOffice.org1.1.3/program/libucbhelper2gcc3.so
soffice.b 67812 peter  txt   VREG       4,39   164260   52294
/usr/local/OpenOffice.org1.1.3/program/libvos3gcc3.so
soffice.b 67812 peter  txt   VREG       4,39   298628   53980
/usr/local/OpenOffice.org1.1.3/program/libcppuhelpergcc3.so.3.1.0
soffice.b 67812 peter  txt   VREG       4,39   143016   53952
/usr/local/OpenOffice.org1.1.3/program/libcppu.so.3.1.0
soffice.b 67812 peter  txt   VREG       4,39  1766700   53752
/usr/local/OpenOffice.org1.1.3/program/libsal.so.3.1.0
soffice.b 67812 peter  txt   VREG       4,39  2844048   53911
/usr/local/OpenOffice.org1.1.3/program/libtk645fi.so
soffice.b 67812 peter  txt   VREG       4,39   433030  195919
/usr/X11R6/lib/libXaw.so.8
soffice.b 67812 peter  txt   VREG       4,39   368807  195845
/usr/X11R6/lib/libXt.so.6
soffice.b 67812 peter  txt   VREG       4,39   926556  195801
/usr/X11R6/lib/libX11.so.6
soffice.b 67812 peter  txt   VREG       4,35   114504   16603 /lib/libm.so.3
soffice.b 67812 peter  txt   VREG       4,39   646960   53981
/usr/local/OpenOffice.org1.1.3/program/libstlport_gcc.so
soffice.b 67812 peter  txt   VREG       4,39   140076   47520
/usr/lib/libpthread.so.1
soffice.b 67812 peter  txt   VREG       4,35   941660   16607 /lib/libc.so.5
soffice.b 67812 peter  txt   VREG       4,39   783364   53971
/usr/local/OpenOffice.org1.1.3/program/libpsp645fi.so
soffice.b 67812 peter  txt   VREG       4,39   294260   53502
/usr/local/OpenOffice.org1.1.3/program/libsot645fi.so
soffice.b 67812 peter  txt   VREG       4,39   610712   54073
/usr/local/OpenOffice.org1.1.3/program/libicuuc.so.22.0
soffice.b 67812 peter  txt   VREG       4,39   140504   53907
/usr/local/OpenOffice.org1.1.3/program/libicule.so.22.0
soffice.b 67812 peter  txt   VREG       4,39    64320  195841
/usr/X11R6/lib/libXext.so.6
soffice.b 67812 peter  txt   VREG       4,39    38551  195834
/usr/X11R6/lib/libSM.so.6
soffice.b 67812 peter  txt   VREG       4,39   101913  195824
/usr/X11R6/lib/libICE.so.6
soffice.b 67812 peter  txt   VREG       4,39     8564   53567
/usr/local/OpenOffice.org1.1.3/program/libsalhelpergcc3.so.3.1.0
soffice.b 67812 peter  txt   VREG       4,39   108817  195847
/usr/X11R6/lib/libXmu.so.6
soffice.b 67812 peter  txt   VREG       4,39    67112  195904
/usr/X11R6/lib/libXpm.so.4
soffice.b 67812 peter  txt   VREG       4,39    34515  195909
/usr/X11R6/lib/libXp.so.6
soffice.b 67812 peter  txt   VREG       4,39    61756   53406
/usr/local/OpenOffice.org1.1.3/program/libjvmaccessgcc3.so.3.1.0
soffice.b 67812 peter  txt   VREG       4,39  8527628   53958
/usr/local/OpenOffice.org1.1.3/program/libicudata.so.22.0
soffice.b 67812 peter  txt   VREG       4,39    10586  195814
/usr/X11R6/lib/X11/locale/lib/common/xlcDef.so.2
soffice.b 67812 peter  txt   VREG       4,39    41205  196026
/usr/X11R6/lib/libXcursor.so.1
soffice.b 67812 peter  txt   VREG       4,39    33469  188853
/usr/X11R6/lib/libXrender.so.1
soffice.b 67812 peter  txt   VREG       4,39   143177  195817
/usr/X11R6/lib/X11/locale/lib/common/ximcp.so.2
soffice.b 67812 peter  txt   VREG       4,39   125984   52297
/usr/local/OpenOffice.org1.1.3/program/servicemgr.uno.so
soffice.b 67812 peter  txt   VREG       4,39    24416   53695
/usr/local/OpenOffice.org1.1.3/program/shlibloader.uno.so
soffice.b 67812 peter  txt   VREG       4,39    76288   53700
/usr/local/OpenOffice.org1.1.3/program/simplereg.uno.so
soffice.b 67812 peter  txt   VREG       4,39    65408   53444
/usr/local/OpenOffice.org1.1.3/program/nestedreg.uno.so
soffice.b 67812 peter  txt   VREG       4,39  1854188  213681
/usr/X11R6/lib/modules/dri/mga_dri.so
soffice.b 67812 peter  txt   VREG       4,39   173229  381044
/usr/local/lib/libexpat.so.5
soffice.b 67812 peter  txt   VREG       4,39    77264   53263
/usr/local/OpenOffice.org1.1.3/program/typemgr.uno.so
soffice.b 67812 peter  txt   VREG       4,39    78096   52282
/usr/local/OpenOffice.org1.1.3/program/implreg.uno.so
soffice.b 67812 peter  txt   VREG       4,39   104292   53266
/usr/local/OpenOffice.org1.1.3/program/security.uno.so
soffice.b 67812 peter  txt   VREG       4,39    95084   53542
/usr/local/OpenOffice.org1.1.3/program/libreg.so.3.1.0
soffice.b 67812 peter  txt   VREG       4,39    76548   53968
/usr/local/OpenOffice.org1.1.3/program/libstore.so.3.1.0
soffice.b 67812 peter  txt-R VREG       4,39  3571712   53511
/usr/local/OpenOffice.org1.1.3/program/types.rdb
soffice.b 67812 peter  txt-R VREG       4,39  3145728   54253
/usr/local/OpenOffice.org1.1.3/program/services.rdb
soffice.b 67812 peter  txt   VREG       4,39   142884   54052
/usr/local/OpenOffice.org1.1.3/program/regtypeprov.uno.so
soffice.b 67812 peter  txt   VREG       4,39  2026892   53554
/usr/local/OpenOffice.org1.1.3/program/libcfgmgr2.so
soffice.b 67812 peter  txt   VREG       4,39    37488   52307
/usr/local/OpenOffice.org1.1.3/program/typeconverter.uno.so
soffice.b 67812 peter  txt   VREG       4,39   185036   53716
/usr/local/OpenOffice.org1.1.3/program/sax.uno.so
soffice.b 67812 peter  txt   VREG       4,39   158808   52308
/usr/local/OpenOffice.org1.1.3/program/streams.uno.so
soffice.b 67812 peter  txt   VREG       4,39    29036   52292
/usr/local/OpenOffice.org1.1.3/program/libspl645fi.so
soffice.b 67812 peter  txt   VREG       4,39   219960   53705
/usr/local/OpenOffice.org1.1.3/program/libucb1.so
soffice.b 67812 peter  txt   VREG       4,39   237916   54076
/usr/local/OpenOffice.org1.1.3/program/libfwl645fi.so
soffice.b 67812 peter  txt   VREG       4,39   546696   54074
/usr/local/OpenOffice.org1.1.3/program/libfwi645fi.so
soffice.b 67812 peter  txt   VREG       4,39   362984   53754
/usr/local/OpenOffice.org1.1.3/program/libucpfile1.so
soffice.b 67812 peter  txt   VREG       4,39    25480   53909
/usr/local/OpenOffice.org1.1.3/program/libj645fi_g.so
soffice.b 67812 peter  txt   VREG       4,39    76268   53833
/usr/local/OpenOffice.org1.1.3/program/libwrp645fi.so
soffice.b 67812 peter  txt   VREG       4,39   737540   53951
/usr/local/OpenOffice.org1.1.3/program/libso645fi.so
soffice.b 67812 peter  txt   VREG       4,39   561520   54056
/usr/local/OpenOffice.org1.1.3/program/libofa645fi.so
soffice.b 67812 peter  txt   VREG       4,39 11560280   54079
/usr/local/OpenOffice.org1.1.3/program/libsvx645fi.so
soffice.b 67812 peter  txt   VREG       4,39  4096368   53973
/usr/local/OpenOffice.org1.1.3/program/libsfx645fi.so
soffice.b 67812 peter  txt   VREG       4,39   492076   54060
/usr/local/OpenOffice.org1.1.3/program/libfwe645fi.so
soffice.b 67812 peter  txt   VREG       4,39   831500   54004
/usr/local/OpenOffice.org1.1.3/program/libsb645fi.so
soffice.b 67812 peter  txt   VREG       4,39   412612   53983
/usr/local/OpenOffice.org1.1.3/program/libgo645fi.so
soffice.b 67812 peter  txt   VREG       4,39  3733404   54003
/usr/local/OpenOffice.org1.1.3/program/libxo645fi.so
soffice.b 67812 peter  txt   VREG       4,39   484000   53799
/usr/local/OpenOffice.org1.1.3/program/libxcr645fi.so
soffice.b 67812 peter  txt   VREG       4,39  2460620   53987
/usr/local/OpenOffice.org1.1.3/program/libi18npool645fi.so
soffice.b 67812 peter  txt   VREG       4,39    63020   53541
/usr/local/OpenOffice.org1.1.3/program/libi18nutilgcc3.so
soffice.b 67812 peter  txt   VREG       4,39   771200   53558
/usr/local/OpenOffice.org1.1.3/program/libicui18n.so.22.0
soffice.b 67812 peter  txt   VREG       4,39    38000   53693
/usr/local/OpenOffice.org1.1.3/program/libgcc3_uno.so
soffice.b 67812 peter  txt   VREG       4,39   264336   52309
/usr/local/OpenOffice.org1.1.3/program/libpackage2.so
soffice.b 67812 peter  txt   VREG       4,39  1071540   54075
/usr/local/OpenOffice.org1.1.3/program/libfwk645fi.so
soffice.b 67812 peter  txt   VREG       4,39   331340   52310
/usr/local/OpenOffice.org1.1.3/program/libsts645fi.so
soffice.b 67812 peter  txt   VREG       4,39    65932   54047
/usr/local/OpenOffice.org1.1.3/share/fonts/truetype/Vera.ttf
soffice.b 67812 peter  txt   VREG       4,39   148240   54017
/usr/local/OpenOffice.org1.1.3/program/libuui645fi.so
soffice.b 67812 peter  txt   VREG       4,39   184556   54063
/usr/local/OpenOffice.org1.1.3/program/libdtransX11645fi.so
soffice.b 67812 peter  txt   VREG       4,39  7545576   54132
/usr/local/OpenOffice.org1.1.3/program/libsc645fi.so
soffice.b 67812 peter  txt   VREG       4,39  1288144   52290
/usr/local/OpenOffice.org1.1.3/program/libdbtools2.so
soffice.b 67812 peter  txt   VREG       4,39    93008   53415
/usr/local/OpenOffice.org1.1.3/program/liblocaledata_en.so
soffice.b 67812 peter  txt   VREG       4,39    49224   53402
/usr/local/OpenOffice.org1.1.3/share/fonts/truetype/VeraMono.ttf
soffice.b 67812 peter  txt   VREG       4,39   132156   53912
/usr/local/OpenOffice.org1.1.3/program/liblocaledata_es.so
soffice.b 67812 peter  txt   VREG       4,39   558408   53751
/usr/local/OpenOffice.org1.1.3/program/liblocaledata_euro.so
soffice.b 67812 peter  txt   VREG       4,39   291784   54103
/usr/local/OpenOffice.org1.1.3/program/liblocaledata_others.so
soffice.b 67812 peter    0u  VBAD                             (revoked)
soffice.b 67812 peter    1u  VBAD                             (revoked)
soffice.b 67812 peter    2u  VBAD                             (revoked)
soffice.b 67812 peter    3u  IPv4 0xc1fbf000      0t0     TCP *:* (CLOSED)
soffice.b 67812 peter    4u  PIPE 0xc26cfd80    16384         ->0xc26cfe2c,
cnt=1, in=1
soffice.b 67812 peter    5u  PIPE 0xc26cfe2c        0         ->0xc26cfd80
soffice.b 67812 peter    6u  unix 0xc1f018dc      0t0         ->(none)
soffice.b 67812 peter    7u  VCHR      240,0      0t0      31 /dev/dri/card0
soffice.b 67812 peter    8rR VREG       4,39  3571712   53511
/usr/local/OpenOffice.org1.1.3/program/types.rdb
soffice.b 67812 peter    9rR VREG       4,39  3145728   54253
/usr/local/OpenOffice.org1.1.3/program/services.rdb
soffice.b 67812 peter   10u  unix 0xc293c144      0t0        
/tmp/OSL_PIPE_204_SingleOfficeIPC_d5f5c59e4f9863b9649fb08a1fc2a3eb
soffice.b 67812 peter   11r  VREG       4,39   455664   53566
/usr/local/OpenOffice.org1.1.3/program/resource/ofa64501.res
soffice.b 67812 peter   12                                    0xc3dfb044 file
struct, ty=0, op=0xc06e29c0
soffice.b 67812 peter   13r  VREG       4,39   217794   54263
/usr/local/OpenOffice.org1.1.3/program/resource/iso64501.res
soffice.b 67812 peter   14r  VREG       4,39   312626   53972
/usr/local/OpenOffice.org1.1.3/program/resource/svx64501.res
soffice.b 67812 peter   15r  VREG       4,39   335110   54078
/usr/local/OpenOffice.org1.1.3/program/resource/sfx64501.res
soffice.b 67812 peter   16r  VREG       4,39    43664   53433
/usr/local/OpenOffice.org1.1.3/program/resource/basctl64501.res
soffice.b 67812 peter   17u  VREG       4,34    11497 7511489
/home/peter/seps.20050113.csv
soffice.b 67812 peter   18u  unix 0xc293c654      0t0         ->(none)
soffice.b 67812 peter   19r  VREG       4,39   553150   54133
/usr/local/OpenOffice.org1.1.3/program/resource/sc64501.res
soffice.b 67812 peter   20r  VREG       4,39    20452   53568
/usr/local/OpenOffice.org1.1.3/program/resource/vcl64501.res
soffice.b 67812 peter   21u  PIPE 0xc290c180    16384         ->0xc290c22c
soffice.b 67812 peter   22u  PIPE 0xc290c22c        0         ->0xc290c180

ddb shows:

0xc3dfb044:     c2243c38        c2900000        0               0
0xc3dfb054:     0               c1968d24        c06e29c0        c2534580
0xc3dfb064:     3               0               0               0
0xc3dfb074:     0               0               0               0
0xc3dfb084:     0               c3dfb6e8        c1bf0660        1

67812 c2439388 d9323000  204     1 67808 028c083 stop(threaded)  soffice.bin
   thread 0xc1e92c80 ksegrp 0xc2220690 [SUSP]
   thread 0xc21aa7d0 ksegrp 0xc2220690 [SLPQ spltwt 0xc1130238][SLP]
   thread 0xc4334960 ksegrp 0xc2220690 [SUSP]
   thread 0xc21b6c80 ksegrp 0xc2220690 [SUSP]
   thread 0xc1e8e190 ksegrp 0xc2220690 [SLPQ accept 0xc293c17e][SLP][SUSP]
   thread 0xc21b67d0 ksegrp 0xc2000b60 [SUSP]

-- 
Peter Jeremy

Jeffrey Williams

2005-Jan-15 13:23 UTC

head link

Unkillable OpenOffice.org process in 5.3p2

When you rebooted, was the computer actually able to halt on its own? 
Every time mine has locked up, I have had to do a hard power down, the 
OS is unable to kill the process even when halting.  I have noticed that 
the OO app freezes typically after having Mozilla to use java and/or 
adobe plugins, I am not sure which is the trigger yet.  I am wondering 
if it is a problem with the interaction between the OO and java, or OO 
the pdf libraries, or a some shared library that facilitates the 
interaction between these components.  I am afraid I am not programmer 
my self so I can't be of much help.  But I have attached my previous 
email, and the response I got below your quoted mail.
> Peter Jeremy wrote:
>> On Sat, 2005-Jan-15 10:28:10 -0800, Jeffrey Williams wrote:
>> 
>>>Have you had any good responses to this, I have been having the
exact
>>>same problem.  The last time I posted it, I was told it was a
threading
>>>problem, and that if I cvsuped with RELENG_5 instead of RELENG_5_3
that
>>>would fix it.  Unfortunately I haven't been able to test it, as
from
>>>what I have seen RELENG_5 just isn't stable enough for my
primary
>>>workstation yet.
>> 
>> 
>> Actually, I've had no response at all to this.  My system hung with
>> a filesystem deadlock yesterday so I've had to reboot anyway. 
(I'm
>> not sure if the deadlock is related to OOo, but it seems possible).
>> 
>> I might look at the differences between RELENG_5 and RELENG_5_3 and
>> see if there's anything obvious.
>> 

My first message posted to the freebsd-openoffice mail
list:> Normally I would take this to the openoffice support forum, the problem is
unusual enough that I thought you guys might want to know.  I could not find any
mentions of a similar problem anywhere else.  The problem is severe, but has
only occurred twice and is not consistent repeatable.
> 
> I am running FreeBSD 5.3, Xorg-6.7.0, fluxbox-0.1.14_2, and jdk-1.4.2p6_7. 
I installed Openoffice-1.1.3_1 from the port.
> 
> When I started "openoffice-1.1.3-swriter", the splash screen
appears fine, when the window title bar and frame appears with out contents, and
hangs.  At this point, the second time it happened I waited for about half an
hour with no change.  In both cases it was when I tried to kill the process that
the fun really began.
> 
> The following are the processes that appear in the "ps -waux"
listing:
> 
> user   xxxx1  0.0  0.4  1672  972  ??  Is    9:42PM   0:00.01 /bin/sh -c 
openoffice-1.1.3-swriter
> user   xxxx2  0.0  0.4  1672 1000  ??  I     9:42PM   0:00.01 /bin/sh
/usr/local/bin/openoffice-1.1.3-swriter
> user   xxxx6  0.0 22.6 98072 58268  ??  S     9:42PM   0:08.81
/usr/local/OpenOffice.org1.1.3/program/soffice.bin -writer
> 
> Now normally when killing a hung program, will start with the last process
created and work my way backwards until the whole thing is gone.  However when I
tried that this time, the third process could not be killed, even with signal 9.
So tried kill the other two, they died just fine, the third would still not die.
So I tried shutting down X, which shutdown fine, but still left
"soffice.bin -writer" still running, I tried the killing with signal 9
again, again nothing happened.  At this the first time, I tried "shutdown
-r now", the only unusual message (and this if from memory so forgive me if
it is not exact) was at the point where the system drops into single user mode,
it was:
> "some processes would not stop, ps axl notified"
> at which point it goes on clearing buffers and syncing the disks, the disk
sync completes, there is a message about no buffers in use, at which point it
hangs, and will not complete the shutdown.
> The second time openoffice writer hung, instead of trying to shutdown and
reboot all at once, I used "shutdown now" to drop into single user
mode. In single user mode using "ps -waux" the "soffice.bin
-writer" process was still showing up, I tried one more time to kill it,
and still it would not die.  At this point I tried to complete the shutdown with
"halt", as the first the shutdown hung immediately upon completing the
disk sync.
> At this stage in both instances when the shutdown was hung, I tried turning
the computer off with the power button on the front (soft power button) in both
cases it would not shut off the computer.  I got a acpi error message saying
that the button was ignored because the computer wasn't ready. In both cases
I then resorted to the hard power switch located on the power supply in the back
of the case.
> 
> As I said this problem has only occurred twice but was significant enough I
thought you would want to know.  It has also only occurred with writer, I have
also used calc fairly often with out issue.  I have not used any other
applications significantly yet.
> 
> As near as I can remember, in both instances at the time the problem
occurred I was also running thunderbird-1.0rc and Mozilla 1.7.3 at the same
time.  Also I don't know if it would be related but OO has been core dumping
whenever I try to print a MS Word doc, however it usually works fine if I save
the doc in an openoffice format, and re-open it, and then print.  That last is
repeatable, and if you want I get you a copy of the core.
> 
> Feel free to e-mail me, if you have any other questions.
> 
> Jeffrey Williams
> jeff@sailorfej.net
> _______________________________________________
> freebsd-openoffice@freebsd.org mailing list
> http://lists.freebsd.org/mailman/listinfo/freebsd-openoffice
> To unsubscribe, send any mail to
"freebsd-openoffice-unsubscribe@freebsd.org"
And the response from Martin Blapp:> Hi,
> 
> This sounds like a threading problem. Please upgrade your box to
> FreeBSD 5.3 Stable (there have been removed a lot of edge cases
> in the threading libraries since 5.3 release. If the problem persists,
> we will work on that problem.
> 
> --
> Martin

Carl Makin

2005-Jan-16 19:04 UTC

head link

Unkillable OpenOffice.org process in 5.3p2

Hi Peter,

Peter Jeremy wrote:
>I have an OOo process that refuses to die.  ps says it is stopped and
waiting
>  
>I had the same problem here as well however I upgraded to 5.3-STABLE as 
of Jan 6 and have had no problems since.  I also had "PREEMPTION" 
enabled in the kernel, which I have removed.


Carl.

freebsd stable - Jan 2005 - Unkillable OpenOffice.org process in 5.3p2

Unkillable OpenOffice.org process in 5.3p2

Unkillable OpenOffice.org process in 5.3p2

Unkillable OpenOffice.org process in 5.3p2