Hi, I am using asterisk 13.5.0 and although my AMI-user has read=all and write=all permissions, I don?t get any QueueCallerJoin Events fired, when a new caller calls into a Queue... Strange enough, a QueueCallerAbandoned Event is fired, when the caller hangs up without beeing connected to an agent... Is it a bug or am I missing something? regards, Yves --- Diese E-Mail wurde von Avast Antivirus-Software auf Viren gepr?ft. https://www.avast.com/antivirus