asterisk users - Sep 2013 - Polycom voicemail menu and alarm as beep with light

Hello;

I am using vicidial which is using asterisk 1.8, mean while when the extension
has voicemail, I always see the red light on the Polycom and hear the beep sound
(toot toot) in period time. Also, I can see at the LCD an option to select it
for accessing the voicemail ?but I am facing the following problems:

1) The red light and the beep: How I can let the Phone only have the red light
without the beep sound that keep hearing it periodically and it is bothering?
Because I tried from the Polycom web based settings but nothing related to this
.. Maybe, it is settings need to be from the setting file that we have to place
it in the TFTP Server? Any advise?

2) Regarding to accessing the voicemail from the phone (this option that is
existed at the Polycom IP Phone as long the voice mail is existed), when
clicking on this button, it is not accessing the voicemail main menu .. How I
can do this?

Regards
Bilal
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>> 1) The red light and the beep: How I can let the Phone only have the
red light without the beep sound that keep hearing it periodically and it is
bothering? Because I tried from the Polycom web based >>settings but
nothing related to this .. Maybe, it is settings need to be from the setting
file that we have to place it in the TFTP Server? Any advise?
http://www.voip-connections.com/howto/how-to-stop-annoying-beep-sounds-on-polycom-phones-voice-mail-notification/

>>2) Regarding to accessing the voicemail from the phone (this option that
is existed at the Polycom IP Phone as long the voice mail is existed), when
clicking on this button, it is not accessing the voicemail main >>menu ..
How I can do this?
It depends on the model of Polycom phone. 

On the IP500 series it's defined in the sip.cfg by: 

<mwi msg.mwi.1.subscribe="4190 at sip"
msg.mwi.1.callBackMode="contact" msg.mwi.1.callBack="4181"

The calling extension is 4190, the callback extension for voicemail is 4181.
It's different on the 550 series.

Doug 
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