Dear guru's Hopefully someone can shed some light in my issue. I have created a queue with a ringall strategy and all works fine. I want a caller to be able to exit the queue so they can leave a message. I've added the H option in queue command so callers can press * to exit. So far all well, on the cli there is a message the caller pressed * and the extensions stops ringing. But here's the thing: the caller stays in the queue and after a few seconds the extensions starts to ring again. I want the call to leave the queue and continue in the dialplan. After extensively googling the issue, I've found everything (also bug related), accept my answer. What am I missing here? It's Asterisk 1.8 on a Debianbox. Thanks! Gertjan -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130304/fed334c5/attachment.htm>
Hii, Queue(testq,H) feature works once call connected with agent i.e. not work during MOH. Also once you disconnect call using H (*) option, it will not useful to leave voicemail. Instead you use, queue timeout option and ask caller to leave voice mail if he wants else put back him to queue again. Hope it helps you out. Regards, Bharat Lalcheta On Mon, Mar 4, 2013 at 5:57 PM, Gertjan Baarda <gertjan.baarda at gmail.com> wrote:> Dear guru's > > Hopefully someone can shed some light in my issue. I have created a queue > with a ringall strategy and all works fine. I want a caller to be able to > exit the queue so they can leave a message. I've added the H option in queue > command so callers can press * to exit. So far all well, on the cli there is > a message the caller pressed * and the extensions stops ringing. But here's > the thing: the caller stays in the queue and after a few seconds the > extensions starts to ring again. I want the call to leave the queue and > continue in the dialplan. > > After extensively googling the issue, I've found everything (also bug > related), accept my answer. What am I missing here? > > It's Asterisk 1.8 on a Debianbox. > > Thanks! > Gertjan > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-- Bharat Lalcheta
On 4/3/13 12:27 pm, Gertjan Baarda wrote:> After extensively googling the issue, I've found everything (also bug > related), accept my answer. What am I missing here?It sounds like the call is being caught by a retry cycle on the queue. Try adding n to your queue command from your dialplan. Also worth making sure you have retry=0 in your queue config. Kind regards, Chris -- This email is made from 100% recycled electrons
On 3/4/2013 6:27 AM, Gertjan Baarda wrote:> Dear guru's > > Hopefully someone can shed some light in my issue. I have created a > queue with a ringall strategy and all works fine. I want a caller to be > able to exit the queue so they can leave a message. I've added the H > option in queue command so callers can press * to exit. So far all well, > on the cli there is a message the caller pressed * and the extensions > stops ringing. But here's the thing: the caller stays in the queue and > after a few seconds the extensions starts to ring again. I want the call > to leave the queue and continue in the dialplan. > > After extensively googling the issue, I've found everything (also bug > related), accept my answer. What am I missing here? > > It's Asterisk 1.8 on a Debianbox. > > Thanks! > Gertjan > > > --Look at context= in queues.conf. Alex