Has anyone experienced an issue with Sangoma analog cards where the card suddenly stops working? Trying to dial out shows the channel as busy, even though there is no active call on that port? This happened to us often when we used Digium cards (in fact this issue is why we stopped using Digium).
Post more regarding your hardware and software configuration. Andrew McRory Sayso Communications, Inc. 2850 Industrial Plaza Tallahassee, Florida 32301 Office) 850-224-5737 Mobile) 850-778-3206 On 5/30/2012 2:34 PM, Eric Wieling wrote:> Has anyone experienced an issue with Sangoma analog cards where the card suddenly stops working? Trying to dial out shows the channel as busy, even though there is no active call on that port? > > This happened to us often when we used Digium cards (in fact this issue is why we stopped using Digium). > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
On 5/30/2012 2:34 PM, Eric Wieling wrote:> Has anyone experienced an issue with Sangoma analog cards where the card suddenly stops working? Trying to dial out shows the channel as busy, even though there is no active call on that port? > > This happened to us often when we used Digium cards (in fact this issue is why we stopped using Digium). > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > >I have seen this happen when you have a remora card and did not connect the molex power adapter, even if you only use FXO ports. Sometimes it works and sometimes it does not. Its better to always connect it to power. -- Technical Support http://www.cellroute.net
On Wed, May 30, 2012 at 02:34:55PM -0400, Eric Wieling wrote:> Has anyone experienced an issue with Sangoma analog cards where > the card suddenly stops working? Trying to dial out shows the > channel as busy, even though there is no active call on that port? > > This happened to us often when we used Digium cards (in fact this > issue is why we stopped using Digium).Odd, I'm not aware of any current issues with Digium's cards or drivers which would leave it in an alarm state that wasn't attributable to an intermittent cabling issue. I've seen a loss of voltage between the tip and ring (assuming you're talking about FXO ports) due to cabling issues that would leave the card in alarm. If it's something marginal you could sometimes play with the battery threshold. I had seen some issues with the newer analog cards and stuck alarm states that were addressed in r7517 "voicebus: send 'idle' buffers when the transmit descriptor underruns" [1] which was first released in dahdi-linux 2.3.0. [1] http://svnview.digium.com/svn/dahdi?view=revision&revision=7517 If you still have the cards with which this problem occurred often, are able to reproduce it with the dahdi-linux 2.6.1, I would be interested in determining what the problem is. If you are interested and able as well, shoot me an email off-list. -- Shaun Ruffell Digium, Inc. | Linux Kernel Developer 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA Check us out at: www.digium.com & www.asterisk.org
On Wed, May 30, 2012 at 2:34 PM, Eric Wieling <EWieling at nyigc.com> wrote:> Has anyone experienced an issue with Sangoma analog cards where the card > suddenly stops working? Trying to dial out shows the channel as busy, even > though there is no active call on that port? >I'd like to see the output of wanpipemon -i <interface> -c astats -m <module> You should run that command when chan_dahdi is reporting the channel as busy. If you have not contacted techdesk at sangoma.com I very much advice you to, that way we can take care of you and get a clear history of your issues on our tracker. *Moises Silva **Manager, Software Engineering*** msilva at sangoma.com Sangoma Technologies 100 Renfrew Drive, Suite 100, Markham, ON L3R 9R6 Canada t. +1 800 388 2475 (N. America) t. +1 905 474 1990 x128 f. +1 905 474 9223 **<http://www.sangoma.com/contact?utm_source=signature&utm_medium=email&utm_campaign=email+signatures> Products<http://sangoma.com/products?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures> | Solutions<http://sangoma.com/solutions?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures> | Events<http://sangoma.com/about_us/events?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures> | Contact<http://www.sangoma.com/contact?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures> | Wiki<http://wiki.sangoma.com/?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures> | Facebook<http://www.facebook.com/pages/Sangoma-VoIP-Cards/43578453335?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures> | Twitter<http://www.twitter.com/sangoma?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures>`| | YouTube<http://www.youtube.com/sangomatechnologies?utm_source=signature&utm_medium=email&utm_campaign=email%2Bsignatures> -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120618/ed2fc5c7/attachment.htm>