hi, i read a lot about CDR problems this document is the best description of CDRs problem in Asterisk http://svn.digium.com/svn/asterisk/team/murf/RFCs/CDRfix2.rfc.docx i found but i cant still answer my question is it possible with simple CDR fully describe axfer? (axfer is asterisk native, not phone function) scenario A - customer B - secretary C - consultant1 D - consultant2 A -> B B axfer C C axfer D i need to know time B with C (consultation) time A with C time C with D (consultation) time A with D time A with everyone (full time - from start to the end of call) (what about ring time?) is it possible? if yes, can you post some example? -- --------------------------------------- Marek Cervenka =======================================
I think what you want is CEL logging, cdr has design issues. If I am not mistaken it's covered in asterisk wiki itself. Sent from my iPhone On May 29, 2012, at 8:57 PM, Marek Cervenka <cervajs at fpf.slu.cz> wrote:> hi, > > i read a lot about CDR problems > this document is the best description of CDRs problem in Asterisk http://svn.digium.com/svn/asterisk/team/murf/RFCs/CDRfix2.rfc.docx i found > > but > i cant still answer my question > > is it possible with simple CDR fully describe axfer? (axfer is asterisk native, not phone function) > > > scenario > A - customer > B - secretary > C - consultant1 > D - consultant2 > > A -> B > B axfer C > C axfer D > > i need to know > time B with C (consultation) > time A with C > time C with D (consultation) > time A with D > time A with everyone (full time - from start to the end of call) > > (what about ring time?) > > is it possible? if yes, can you post some example? > > -- > --------------------------------------- > Marek Cervenka > ======================================> > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
On 05/29/2012 07:57 AM, Marek Cervenka wrote:> is it possible with simple CDR fully describe axfer? (axfer is asterisk > native, not phone function)No, it is not. CDRs (Asterisk or otherwise) are only capable of directly (simply) describing a call from party A to party B. They have no ability to describe call treatments, in-call features, or any other advanced features. Asterisk's CDRs *attempt* to represent such information, but as you've seen, they don't satisfy everyone, and it seems that many parties have conflicting ideas as to how things like transfers should be represented in CDRs. -- Kevin P. Fleming Digium, Inc. | Director of Software Technologies Jabber: kfleming at digium.com | SIP: kpfleming at digium.com | Skype: kpfleming 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA Check us out at www.digium.com & www.asterisk.org