hi list
i have an issue related to queues.conf
i have configured the code like below
extensions.conf
[default]
exten => 800,1,AgentLogin()
exten => 666,1,Answer()
exten => 666,2,Queue(hotline)
#include "aheeva_dialplan.conf"
==============================queues.conf
[hotline]
member => Agent/1000
==========================aheeva_dialplan.conf
[agents]
exten => 800,1,AgentLogin()
exten => 666,1,Answer()
exten => 666,2,Queue(hotline)
==============================
agents.conf
[general]
persistentagents=yes
[agents]
musiconhold => none
agent => 1000,,Agent
agent => 1001,,Agent
======================================================================================================when
i call the 800 i have call established and i can enter the agent ID
1000 without issue,the problem is when i call the 666 the call hangup
please find the log
-- Executing [h at agents:3] Hangup("SIP/1001-b7c8fc90", "")
in new stack
== Spawn extension (agents, h, 3) exited non-zero on
'SIP/1001-b7c8fc90'
-- Executing [666 at agents:1] Answer("SIP/1001-b7c8fc90",
"") in new stack
[Oct 20 15:34:00] WARNING[19179]: pbx.c:1832 pbx_extension_helper: No
application 'Queue' for extension (agents, 666, 2)
== Spawn extension (agents, 666, 2) exited non-zero on
'SIP/1001-b7c8fc90'
-- Executing [h at agents:1] GotoIf("SIP/1001-b7c8fc90",
"0?3:2") in new
stack
-- Goto (agents,h,2)
-- Executing [h at agents:2] AHEventsProxy("SIP/1001-b7c8fc90",
"MSG_TYPE_TERMINATE_CALL::::1319124840") in new stack
AHEventsProxy: Channel [SIP/1001-b7c8fc90]. Data
[MSG_TYPE_TERMINATE_CALL::::1319124840]
-- chan is SIP/1001-b7c8fc90
AHEventsProxy: Send To CtiServer: socket:[67].
message:[41,1319124840^^^^Ipbx01^~]
-- Executing [h at agents:3] Hangup("SIP/1001-b7c8fc90",
"") in new stack
== Spawn extension (agents, h, 3) exited non-zero on
'SIP/1001-b7c8fc90'
srvradio*CLI>
could you please tell me what is wrong
best regards
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On Thu, Oct 20, 2011 at 11:01 AM, salaheddine elharit < salah.elharit200 at gmail.com> wrote:> [Oct 20 15:34:00] WARNING[19179]: pbx.c:1832 pbx_extension_helper: No > application 'Queue' for extension (agents, 666, 2) >This line here indicates to me that you don't have app_queue.so loaded. Try, from the asterisk cli, the following: module unload app_queue.so module load app_queue.so And report back any error messages that may pop up. -- Thanks, --Warren Selby, dCAP http://www.SelbyTech.com <http://www.selbytech.com> -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20111020/f54e6a75/attachment.htm>
On Fri, Oct 21, 2011 at 1:15 PM, salaheddine elharit < salah.elharit200 at gmail.com> wrote:> hi > here is my extensions.conf and aheeva_diaplan.conf ><snip>> if you can see theses files and tell my if there is any wrong > > regards > > >These configuration files you sent me don't seem to match up with the dailplan CLI you showed earlier. Please, do the other things I asked about in my last email, and let's move forward from there. Also, let's keep the emails on the list. For reference, I've included my requests below: 2011/10/21 Warren Selby <wcselby at selbytech.com>> Please do the call again, this time please show us the output also with a > sip debug and a zap debug. > > These are both very old versions. The current release of asterisk is > currently five generations newer than what you're using, and Zaptel isn't > even used anymore, the tool was renamed to DAHDI. It may make more sense to > update to the latest version of at least the 1.4 branch of asterisk > (currently 1.4.42 I think?) and make the switch to DAHDI. This will require > some effort on your part, so don't do this without planning on a production > box. > > I don't know why you only need 3 numbers for your second provider, perhaps > that's all that they are sending you? You will probably need to ask the > provider why they are not sending you the full number like you're expecting. >-- Thanks, --Warren Selby, dCAP http://www.SelbyTech.com <http://www.selbytech.com> -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20111025/45fd1822/attachment.htm>