Hey Guy, I want to implement Queue base custom ring tone so Agent will get aware of incoming call for sale or tech etc.. I know its possible with SIPAddHeader http://www.technicallyamusing.com/?p=44 I am confused here <alertInfo voIpProt.SIP.alertInfo.1.value="custome-ring" voIpProt.SIP.alertInfo.1.class="5"> We already have alertInfo set to "Ring Answer" how should i use both ring and Ring Answer ? <alertInfo voIpProt.SIP.alertInfo.1.value="Ring Answer" voIpProt.SIP.alertInfo.1.class="4"/> -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110603/8bbeaeef/attachment.htm>