asterisk users - Sep 2010 - Is it possible to keep both call legs live after Dial()

Hi folks,

After a fairly extensive Google trawl, I don't think the following is
possible but would appreciate confirmation from anyone else who has
tried something similar.

I have an AGI (not particularly relevant) which is executed when someone
calls into a specific extension. This AGI finds a suitable 'agent' (not
actually a queuing system in the Asterisk Queue sense) and Dial()s this
agent bridging the call.

Now, ideally, I would be able to act on a 'decision' from a DTMF
sequence from the agent's handset. I don't think this is possible
unfortunately. Please correct me if I'm wrong.

I can get a 'decision' from the agent by using the 't' Dial()
option and
have the agent key an extension corresponding to a 'decision'. This will
suffice.

On Mon, Sep 6, 2010 at 10:02 AM, Barry O'Donovan
<barry+asterisk-users at opensolutions.ie> wrote:
> Now, ideally, I would be able to act on a 'decision' from a DTMF
> sequence from the agent's handset. I don't think this is possible
> unfortunately. Please correct me if I'm wrong.
>
DYNAMIC_FEATURES within features.conf

-- 
Paul Belanger | dCAP
Polybeacon | Consultant
Jabber: paul.belanger at polybeacon.com | IRC: pabelanger (Freenode)
blog.polybeacon.com

Dial with M option

On Mon, Sep 6, 2010 at 10:02 AM, Barry O'Donovan
<barry+asterisk-users at opensolutions.ie> wrote:
>
> Hi folks,
>
> After a fairly extensive Google trawl, I don't think the following is
> possible but would appreciate confirmation from anyone else who has
> tried something similar.
>
> I have an AGI (not particularly relevant) which is executed when someone
> calls into a specific extension. This AGI finds a suitable 'agent'
(not
> actually a queuing system in the Asterisk Queue sense) and Dial()s this
> agent bridging the call.
>
> Now, ideally, I would be able to act on a 'decision' from a DTMF
> sequence from the agent's handset. I don't think this is possible
> unfortunately. Please correct me if I'm wrong.
>
> I can get a 'decision' from the agent by using the 't'
Dial() option and
> have the agent key an extension corresponding to a 'decision'. This
will
> suffice.
>
> From this I can call another AGI for the caller and continue processing
> them. I'd like to be able to play some audio to the agent and even let
> the agent call continue with another AGI. This bit I don't think is
> possible either?
>
> Thanks and kind regards,
>
> Barry
>
>
>
>
> --
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