Jonas Kellens
2010-Aug-12 09:01 UTC
[asterisk-users] Recording the conversation with MixMonitor() ends when the call is transfered
Hello. I notice that when a call that is recorded with MixMonitor is transfered to another co-worker, the recording ends. exten => 409,n,Macro(SDstartrecording,external,${DID}) the incoming call then goes to a queue... [macro-startrecording] ; ARG1 = incoming DID or CALLERID(name) ; ARG2 = outgoing dialnumber ... exten => s,n,MixMonitor(/var/ftp/${NR}/${recordfile},b,chown -R ${NR}:astDrisk /var/ftp/${NR} && chmod 570 /var/ftp/${NR} && chmod 400 /var/ftp/${NR}/${recordfile}) ... The 'b'-option makes the recording start when the call is answered by an agent of the queue. Is it normal that when this agent transfers the call to another co-worker, the recording stops ?! The last sound on the recording is that of musiconhold (what the caller hears when doing an attented transfer). Then it stops... Kind regards, Jonas. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100812/1249fe6d/attachment-0001.htm
Jonas Kellens
2010-Aug-19 15:49 UTC
[asterisk-users] Recording the conversation with MixMonitor() ends when the call is transfered
Hello list, A calls B, B transfers to C, A speaks with C. Anyone knows how I can record a conversation where the call is transfered ?! The recording of the call (which begins when B answers) stops when A and C are connected together. Can I keep the recording going ?! Kind regards, Jonas. On 08/12/2010 11:01 AM, Jonas Kellens wrote:> Hello. > > I notice that when a call that is recorded with MixMonitor is > transfered to another co-worker, the recording ends. > > exten => 409,n,Macro(SDstartrecording,external,${DID}) > > the incoming call then goes to a queue... > > [macro-startrecording] > ; ARG1 = incoming DID or CALLERID(name) > ; ARG2 = outgoing dialnumber > ... > exten => s,n,MixMonitor(/var/ftp/${NR}/${recordfile},b,chown -R > ${NR}:astDrisk /var/ftp/${NR} && chmod 570 /var/ftp/${NR} && chmod 400 > /var/ftp/${NR}/${recordfile}) > ... > > The 'b'-option makes the recording start when the call is answered by > an agent of the queue. > > > Is it normal that when this agent transfers the call to another > co-worker, the recording stops ?! > The last sound on the recording is that of musiconhold (what the > caller hears when doing an attented transfer). Then it stops... > > > Kind regards, > > Jonas.-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100819/f3296ef8/attachment.htm
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