Jeff Johnson
2009-Oct-12 03:25 UTC
[asterisk-users] How to do a 3 party Warm Transfer in Asteriks 1.4
We are running Asterisk 1.4 and need some help to determine how (if) * supports 3 party warm transfers. I've searched quite a bit and all I can find is information on "attended transfers". What we are looking for is: (1) external inbound call A comes to * extension B, caller A is placed on hold and extension B calls external third party C. After explaining caller A issue to Party C, Ext B brings Caller A onto the call and introduces A to C. After the into, ext B then drops off the call while A & C continue the call. Any help would be appreciated. Thanks Much, Jeff Johnson This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20091011/53bacb48/attachment.htm
Lee, John (Sydney)
2009-Oct-12 03:35 UTC
[asterisk-users] How to do a 3 party Warm Transfer in Asteriks 1.4
I don't think this can be done. In your scenario, B is effectively the host and if B drops the line, both A and C will be dropped off as well. ________________________________________ From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jeff Johnson Sent: Monday, 12 October 2009 2:25 PM To: asterisk-users at lists.digium.com Subject: [asterisk-users] How to do a 3 party Warm Transfer in Asteriks 1.4 We are running Asterisk 1.4 and need some help to determine how (if)? * supports 3 party warm transfers.? I've searched quite a bit? and all I can find is information on "attended transfers".? What we are looking for is: (1) external inbound call A comes to * extension B, caller A is placed on hold and extension B calls external third party C.? After explaining caller A issue to Party C, Ext B brings Caller A onto the call and introduces A to C.? After the into, ext B then drops off the call while A & C continue the call.? Any help would be appreciated. Thanks Much, Jeff Johnson This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of NeturallySpeaking, LLC.