JR Richardson
2008-Dec-01 23:47 UTC
[asterisk-users] Asternic Call Center and Asterisk 1.4 Queues
Hi All, I'm testing the Asterinic Call Center Queue Log Analizer. Working ok except for realtime monitoring. The page updates queue summary and calls waiting, but not Agent status. When an agent is (busy) in [asterisk> queue show], the 'state' of the agent in agent status on the web page does not change, always shows 'not in use'. The page does update with 'Last In Call' info after hangup of a call. Any ideas? Thanks. JR -- JR Richardson Engineering for the Masses
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