asterisk users - Jul 2008 - Line 0005 cannot be answered?

I have a Digium Appliance AA50 configure with 8 lines and two dial plans.
Each dial plan takes care of a particular location. In Dialplan2 we have 4
lines.

xxx xxx 0333

xxx xxx 0005

xxx xxx 0006

xxx xxx 0007

 

When a call gets to line 0005 you pick up the phone but the call does not
get connected, you can still hear the phone ringing in a noisy weird way on
the handset - the caller's phone never stops ringing.

 

Is this a problem related to the way the line was taken out of the punch
panel or does I have to do anything with configuration?

 

 

Fidel Garcia

System Engineer

 

sysTeam.

7205 NW 19th Street, Suite 302
Miami, Florida 33126

Email: fgarcia at systeamusa.com 

Tel: (305)-477-7303 Fax: (305)-477-0013 

http://www.systeamusa.com

 

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Have you tried to contact Digium Support about this question?  
They are very good at answering AA50 configuration questions.

Regards, 
Doug Bailey 

----- "Fidel Garcia" <fgarcia at systeamusa.com> wrote:
> I have a Digium Appliance AA50 configure with 8 lines and two dial
> plans. Each dial plan takes care of a particular location. In
> Dialplan2 we have 4 lines.
> 
> xxx xxx 0333
> 
> xxx xxx 0005
> 
> xxx xxx 0006
> 
> xxx xxx 0007
> 
> 
> 
> When a call gets to line 0005 you pick up the phone but the call does
> not get connected, you can still hear the phone ringing in a noisy
> weird way on the handset - the caller?s phone never stops ringing.
> 
> 
> 
> Is this a problem related to the way the line was taken out of the
> punch panel or does I have to do anything with configuration?
> 
> 
> 
> 
> 
> Fidel Garcia
> 
> System Engineer
> 
> 
> 
> sysTeam.
> 
> 7205 NW 19th Street, Suite 302
> Miami, Florida 33126
> 
> Email: fgarcia at systeamusa.com
> 
> Tel: (305)-477-7303 Fax: (305)-477-0013
> 
> http://www.systeamusa.com
> 
> 
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