Kashif Naeem
2008-Apr-09 08:07 UTC
[asterisk-users] For Your Information - Our Experience with ATCom Phones...
Hello All We purchased *25* new AtCom AT- 530 phones. Four of them did not work for even once and some of them lost configuration after some days. I talked to AT Com people over chat for support. They have just 1-2 people for support who are also busy in some other activities due to which they are unable to communicate in proper way. Often support guy left conversation suddenly and is unavailable for days. Regards, -- Kashif Naeem MSN: kashif__naeem at hotmail.com Gmail: meet.kashif at gmail.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080409/e22c536e/attachment.htm
Steve Totaro
2008-Apr-09 11:11 UTC
[asterisk-users] For Your Information - Our Experience with ATCom Phones...
Ship them back and ask for a full refund, if they don't, charge it back on your credit card. Thanks, Steve Totaro On Wed, Apr 9, 2008 at 4:07 AM, Kashif Naeem <kashif at haditelecom.com> wrote:> Hello All > > We purchased 25 new AtCom AT- 530 phones. Four of them did not work for even > once and some of them lost configuration after some days. I talked to AT Com > people over chat for support. They have just 1-2 people for support who are > also busy in some other activities due to which they are unable to > communicate in proper way. Often support guy left conversation suddenly and > is unavailable for days. > > Regards, > > > -- > Kashif Naeem > > MSN: kashif__naeem at hotmail.com > Gmail: meet.kashif at gmail.com > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >