asterisk users - Dec 2007 - Problem with the ring timeout in dial command for local extensions

Hi all,

I don't know if this is the right list to ask, since
I'm using Trixbox version 1.0.0.28, that has asterisk
1.2.17.
I'm trying to configure the ring timeout value for my
local extensions (when dialing from one to another),
and the dial command simply ignores my values... I
have one extension 0017 in my box, so I used the
command Dial(SIP/0017|100|rTtWw) to dial to it. The
call gets completed without a problem, but it only
rings for 30 seconds, when it should ring for a 100
seconds. I'm pretty sure this is my mistake here, but
I didn't find a solution. I also tried changing the
value directly in trixbox web interface that says
"Number of seconds to ring phones before sending
callers to voicemail" and nothing happens. I know that
trixbox does weird things to my configuration files,
but I edited extenions.conf, since it does not get
messed up by trixbox.

If I use the dial command to dial out with my
termination provider (runs on IAX2) the timeout option
works just fine.

All help is very welcome,

Thiago


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Am Freitag, den 07.12.2007, 17:53 -0300 schrieb
tloginbr-asterisk at yahoo.com.br:
> Hi all,
> 
> I don't know if this is the right list to ask, since
> I'm using Trixbox version 1.0.0.28, that has asterisk
> 1.2.17.
> I'm trying to configure the ring timeout value for my
> local extensions (when dialing from one to another),
> and the dial command simply ignores my values... I
> have one extension 0017 in my box, so I used the
> command Dial(SIP/0017|100|rTtWw) to dial to it. The
> call gets completed without a problem, but it only
> rings for 30 seconds, when it should ring for a 100
> seconds. I'm pretty sure this is my mistake here, but
> I didn't find a solution. I also tried changing the
> value directly in trixbox web interface that says
> "Number of seconds to ring phones before sending
> callers to voicemail" and nothing happens. I know that
> trixbox does weird things to my configuration files,
> but I edited extenions.conf, since it does not get
> messed up by trixbox.
It might be related to the phones you use; some models seem to have an
internal timeout, after which the call will be rejected - this forces
the Dial() to terminate. You might try to find information about that:
It might be configurable in the phone.

I am not well informed about trixbox, but I assume you can get an
asterisk console by "asterisk -r". Use that and "verbose 10"
to retrieve
the events that occur when the timeout falls. That might help you find
the culprit.

Regards
Anselm