asterisk users - May 2007 - Phones fail to ring

I am somewhat confused. I have the incoming (s) context playing a greeting
and callers choose one of two extensions (100, or 101)

To the caller it ALWAYS sounds as though the phone is ringing. However,
sometimes it is not actually ringing the phones 

The listext.wav file suggests extensions 100 or 101

 

exten => s,1,Zapateller(nocallerid)

exten => s,2,Answer()

exten => s,3,Background(listext)

exten => i,1,PlayBack(pbx-invalid)

exten => i,2,Goto(incoming,s,1)

exten => t,1,PlayBack(vm-goodbye)

exten => t,2,Hangup()

 

Thanks in advance

Jim

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Jim Suber wrote:
> I am somewhat confused. I have the incoming (s) context playing a 
> greeting and callers choose one of two extensions (100, or 101)
> 
> To the caller it ALWAYS sounds as though the phone is ringing. However, 
> sometimes it is not actually ringing the phones
> 
> The listext.wav file suggests extensions 100 or 101
> 
>  
> 
> exten => s,1,Zapateller(nocallerid)
> 
> exten => s,2,Answer()
> 
> exten => s,3,Background(listext)
> 
> exten => i,1,PlayBack(pbx-invalid)
> 
> exten => i,2,Goto(incoming,s,1)
> 
> exten => t,1,PlayBack(vm-goodbye)
> 
> exten => t,2,Hangup()
> 
Try putting the Answer() first.  See if that makes a difference.

-- 

Warm Regards,

Lee

I have commented out the zapateller line now.
The problem persists.
I wonder if there is a problem with the tones generated by some cell phones
when choosing an extension. At this point the problem seems to come from
cell phones only. My wife, for instance was pressing send after choosing an
extension. I caught that in CLI. But one other assures me that he is not
doing so. They say it sounds to them as though it is ringing. No sound here
This problem is intermittent BTW.
Thanks

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Lee Jenkins
Sent: Tuesday, May 22, 2007 9:58 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Phones fail to ring

Jim Suber wrote:
> I am somewhat confused. I have the incoming (s) context playing a 
> greeting and callers choose one of two extensions (100, or 101)
> 
> To the caller it ALWAYS sounds as though the phone is ringing. However, 
> sometimes it is not actually ringing the phones
> 
> The listext.wav file suggests extensions 100 or 101
> 
>  
> 
> exten => s,1,Zapateller(nocallerid)
> 
> exten => s,2,Answer()
> 
> exten => s,3,Background(listext)
> 
> exten => i,1,PlayBack(pbx-invalid)
> 
> exten => i,2,Goto(incoming,s,1)
> 
> exten => t,1,PlayBack(vm-goodbye)
> 
> exten => t,2,Hangup()
> 
Try putting the Answer() first.  See if that makes a difference.

-- 

Warm Regards,

Lee



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