Hi Guys I am trying to send cidname info through to my Agents phones. I can get the info out of th DB, but when i call an agent i only get the extension number coming through. here is my test exten => 213,1,NoOp(*****${DNID}*****) exten => 213,2,Set(CALLERID(name)=${DB(cidname/${DNID})}) exten => 213,3,NoOp(-----${CALLERID(name)-ENG-----) ;exten => 213,4,LookupCIDName(${DB(cidname/${DNID})}) exten => 213,4,Dial(SIP/78,30,tro) exten => 213,5,Hangup() I have added the o to the dial statement just to test. Still no luck. I am testing this on an AAH 2.5 box, but will be moving it to * 1.2.9.1. once it is working. Any pointers will help. I have been googling. Thanks Terry