asterisk users - Mar 2006 - Auto dial feature

Hey everyone,

We have a special mail box for certain customers when we are out of the 
office. Basically they enter a pin number and if it is valid they leave 
a message and it notifies the on call techs. My question is regarding 
externnotify for the voice mail.conf. If I enabled that and set up a 
call file, will it do it for every voice mail box I have on the system? 
Is there a way I can limit it to just the one voice mail box on the 
system? If not, what would be the best way to send out the voice mail 
message that was recorded to our on call techs. I need it to attempt 3 
times in two minute intervals. Any suggestions is greatly appreciated.

Thanks,
Kevin

> a message and it notifies the on call techs. My question is regarding
> externnotify for the voice mail.conf. If I enabled that and set up a
> call file, will it do it for every voice mail box I have on the system?
> Is there a way I can limit it to just the one voice mail box on the
> system? If not, what would be the best way to send out the voice mail
from the wiki :

The way it works is basically any time that somebody leaves a
voicemail on the system (regardless of mailbox number), the command
specified for externnotify is run with the arguments (in this order):
context, extension, and number of voicemails in that mailbox. These
arguments are passed to the program that you set in the externnotify
variable.

So, you could check in your script what extension the voicemail was
left on (second argument) and only if it is the mailbox you want to be
notified of, you create that call file.
> message that was recorded to our on call techs. I need it to attempt 3
> times in two minute intervals. Any suggestions is greatly appreciated.
In a call file you can specify how many retry

hth

Kevin Smith wrote:
> Hey everyone,
>
> We have a special mail box for certain customers when we are out of 
> the office. Basically they enter a pin number and if it is valid they 
> leave a message and it notifies the on call techs. My question is 
> regarding externnotify for the voice mail.conf. If I enabled that and 
> set up a call file, will it do it for every voice mail box I have on 
> the system? 
Yes

> Is there a way I can limit it to just the one voice mail box on the 
> system?
This is what I do:

Create a database entry for that extension, I call it vmcallback.  The 
entries can either be YES or NO.  At every point in your dial plan you 
need to check for that entry against the extension that voice mail is 
being left for.  If the value is YES, then run the script that copies 
the .call file to the outgoing.

[macro-sip.extensions]

exten => s,1,Set(CALLBACK=${DB(vmcallback/${ARG1})})
exten => s,2,NoOP(${CALLBACK})
exten => s,3,SetMusicOnHold(epi-cd)
exten => s,4,Dial(SIP/${ARG1},28,t)
exten => s,5,NoOP(Dial Status: ${DIALSTATUS})
exten => s,6,NoOP(Hangup Cause: ${HANGUPCAUSE})
exten => s,7,Goto(s-${DIALSTATUS},1)
exten => s-CHANUNAVAIL,1,Voicemail(u${ARG1}@sip)
exten => s-NOANSWER,1,GotoIf($["${CALLBACK}" = 
"YES"]?s-NOANSWER,2:s-NOANSWER,3)
exten => s-NOANSWER,2,System(/usr/local/bin/vm-callout.sh ${ARG1})
exten => s-NOANSWER,3,Voicemail(u${ARG1}@sip)
exten => s-BUSY,1,Voicemail(b${ARG1}@sip)
exten => s-CANCEL,1,Congestion()
exten => h,1,NoOP(Hungup)

My callout script copies a pre-created .call file, sets the date 5 
minutes into the future, copies it to the outgoing directory (While 
preserving the time stamps).  When the 5 minutes have passed, Asterisk 
acts on it.  Script contents below:

#!/bin/sh

cd /usr/local/bin
/bin/touch /usr/local/bin/$1.call
/bin/touch -r /usr/local/bin/$1.call -m -F 300 /usr/local/bin/$1.call
cp --preserve=timestamps /usr/local/bin/$1.call 
/var/spool/asterisk/outgoing/


-- 
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary
Safety, deserve neither Liberty nor Safety."