Finally got everything up and run with the help of Manny Wise last night. So I am setting up my digital assistant and getting down to the task I need this box to perform the most. I need to have a custom app that I can call that will take me pressing 2 at the menu and have it transfer the call to a offsite phone number utilizing my Zap Trunk. I'm sure someone has done this already. Anyone want to point me in the right direction? Tim King -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050803/709701c1/attachment.htm
I think what you want is called DISA http://www.voip-info.org/tiki-index.php?page=Asterisk%20cmd%20DISA DISA (Direct Inward System Access) Allows someone from outside the telephone switch (PBX) to obtain an "internal" system dialtone and to place calls from it as if they were placing a call from within the switch. A user calls a number that connects to the DISA application and is given dialtone and context. Doug At 09:12 AM 8/3/2005, you wrote:>Finally got everything up and run with the help of Manny Wise last night. >So I am setting up my digital assistant and getting down to the task I >need this box to perform the most. I need to have a custom app that I can >call that will take me pressing 2 at the menu and have it transfer the >call to a offsite phone number utilizing my Zap Trunk. I'm sure someone >has done this already. Anyone want to point me in the right direction? > >Tim King-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050803/3c5b1148/attachment.htm
This is simple since your using AMP, you can create a ring group to dial that
number out for you. First create your ring group lets put number 200 for it
(you can call it any number you want). where the extension number goes just put
there the phone number you want like 3055551212# don't for get the # key
after the number.
Then if it does not pickup you can send it to a voicemail box or any other place
you want it.
Ariel
----- Original Message -----
From: Tim King
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Sent: Wednesday, August 03, 2005 10:12 AM
Subject: [Asterisk-Users] Transfer to outside line.
Finally got everything up and run with the help of Manny Wise last night. So I
am setting up my digital assistant and getting down to the task I need this box
to perform the most. I need to have a custom app that I can call that will take
me pressing 2 at the menu and have it transfer the call to a offsite phone
number utilizing my Zap Trunk. I'm sure someone has done this already.
Anyone want to point me in the right direction?
Tim King
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Actually what I am wanting is for the digital receptionist. So that if a user selects option 2 for "Internet Technical support" It transfers the call to my offsite call center. Thanks _____ From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of asterisk@txpe.net Sent: Wednesday, August 03, 2005 11:56 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Transfer to outside line. I think what you want is called DISA http://www.voip-info.org/tiki-index.php?page=Asterisk%20cmd%20DISA DISA (Direct Inward System Access) Allows someone from outside the telephone switch (PBX) to obtain an "internal" system dialtone and to place calls from it as if they were placing a call from within the switch. A user calls a number that connects to the DISA application and is given dialtone and context. Doug At 09:12 AM 8/3/2005, you wrote: Finally got everything up and run with the help of Manny Wise last night. So I am setting up my digital assistant and getting down to the task I need this box to perform the most. I need to have a custom app that I can call that will take me pressing 2 at the menu and have it transfer the call to a offsite phone number utilizing my Zap Trunk. Im sure someone has done this already. Anyone want to point me in the right direction? Tim King -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050803/d3d06733/attachment.htm
I believe that on the digital receptionist configuration the last option (after extension/voicemail/....) is for a customization command. And you can use it to send the user to a extension context you define (in "extension_custom.conf" if memory is good) with a destination number specified on this command. On 8/3/05, Tim King <tim@compnetwork.net> wrote:> > > > Actually what I am wanting is for the digital receptionist. So that if a > user selects option 2 for "Internet Technical support" It transfers the call > to my offsite call center. Thanks > > >.... -- Tales Costa tales@ibiseng.com