Hello,
We are using AstTAPI to make call?s from Outlook and it woks perfect. Our issue
is that it doesn?t work so well with our CRM. Although the TAPI line
initialization is successful, AstTAPI doesn?t report the Phone Number and TAPI
doesn?t know about our extension. Anybody knows how to solve this?
Ours log:
2005/08/02 15:42:32:476 Information 0x50002 in Process 2040 Thread 1784
Location: CPHRequestManager::LineOpenWrapper Module: phreqmgr.cpp Line: 2385
The SAPphone server got a valid phone line. Parameters are: Line ID: 2 Line
Name: Asterisk Line Handle: 66304 Number of Addresses: 1 Priviledges: 0x00000002
Media modes: 0x00000004
---------------------------------------------------------------------
2005/08/02 15:42:32:491 Information 0x50006 in Process 2040 Thread 1784
Location: CPHRequestManager::InitTapi Module: phreqmgr.cpp Line: 655
The TAPI line initialization was successful. Line index: 2 Line handle: 66304
Line version: 0x00020002
---------------------------------------------------------------------
2005/08/02 15:42:36:162 Information 0x50007 in Process 2040 Thread 1784
Location: CPHRequestManager::InitTapi Module: phreqmgr.cpp Line: 747
The TAPI address initialization was successful. Line index: 2 Address index: 0
Phone Number: <Unknown>
---------------------------------------------------------------------
Thanks,
Diego
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