I have my sipura SPA-3000 setup so that incoming calls on the FXO ring for 20 seconds then using dialplan 2 it dials my * server and drops the person into voicemail. The problem is that voicemail messages are way too quiet. You can't hear enough to understand what is being said. If someone answers the phone before the 20 seconds the volume is fine. If I dial from the sipura line 1 into voicemail and leave a message the volume it just fine also. I know most likely this isn't an * issue, but I thought maybe someone else has encountered this problem? Chris
Use wav, not gsm or wav49. /etc/asterisk/voicemail.conf ; ; Voicemail Configuration ; [general] format=wav -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of snacktime Sent: Monday, May 02, 2005 1:47 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] voicemail volume with sipura 3000 I have my sipura SPA-3000 setup so that incoming calls on the FXO ring for 20 seconds then using dialplan 2 it dials my * server and drops the person into voicemail. The problem is that voicemail messages are way too quiet. You can't hear enough to understand what is being said. If someone answers the phone before the 20 seconds the volume is fine. If I dial from the sipura line 1 into voicemail and leave a message the volume it just fine also. I know most likely this isn't an * issue, but I thought maybe someone else has encountered this problem? Chris _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
On 5/2/05, Tim Connolly <tim@theplanet.com> wrote:> Use wav, not gsm or wav49. > /etc/asterisk/voicemail.conf > ; > ; Voicemail Configuration > ; > [general] > format=wavFor future reference, why is this? Chris
snacktime wrote:> The problem is that voicemail messages are way too quiet. You can't > hear enough to understand what is being said. If someone answers the > phone before the 20 seconds the volume is fine. If I dial from the > sipura line 1 into voicemail and leave a message the volume it just > fine also. > ChrisWelcome to bug #2023... http://bugs.digium.com/bug_view_page.php?bug_id=0002023 Looks like a codec volume loss issue. Steve
Tim Connolly wrote:> Use wav, not gsm or wav49. > /etc/asterisk/voicemail.conf > ; > ; Voicemail Configuration > ; > [general] > format=wavWhile that workaround does fix the volume, it means the message as an email attachment feature is effectively useless because of attachment size issues. Same for retrieving the messages through the web interface unless you have lots of bandwidth between the user and webserver. A real fix to the bug I mentioned would cause all of these issues to be fixed. Steve
Dunno.. Guess somewhere in the translation it gets amplified to an acceptable level. It seems to work though. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of snacktime Sent: Monday, May 02, 2005 2:35 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] voicemail volume with sipura 3000 On 5/2/05, Tim Connolly <tim@theplanet.com> wrote:> Use wav, not gsm or wav49. > /etc/asterisk/voicemail.conf > ; > ; Voicemail Configuration > ; > [general] > format=wavFor future reference, why is this? Chris _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
> > Use wav, not gsm or wav49. > > /etc/asterisk/voicemail.conf > > ; > > ; Voicemail Configuration > > ; > > [general] > > format=wav > > While that workaround does fix the volume, it means the message as > an email attachment feature is effectively useless because > of attachment size issues. Same for retrieving the messages through > the web interface unless you have lots of bandwidth between the > user and webserver. > > A real fix to the bug I mentioned would cause all of these issues > to be fixed.Slight correction... the use of wav files improves the volume a little, but its not a fix for bug 2023.
> -----Original Message----- > From: Tim Connolly [mailto:tim@theplanet.com]> Dunno.. Guess somewhere in the translation it gets amplified to an > acceptable level. It seems to work though.The issue appears to be that, for some reason, files recorded as GSM or WAV49 are encoded at a lower volume level than uncompressed WAV. This is true whether they were recorded in VoiceMail() or Record(). No one seems to know why, and the bug reporting it has been stuck at the "Feature Request" priority for months.