Message: 13
Date: Mon, 25 Apr 2005 09:08:15 -0400
From: "Chris Mason (Lists)" <lists@masonc.com>
Subject: [Asterisk-Users] Call Recording via monitor
To: "'Asterisk Users Mailing List - Non-Commercial
Discussion'"
<asterisk-users@lists.digium.com>
Message-ID: <20050425131459.66B2B92C3AC@mercury.mason.home>
Content-Type: text/plain; charset="us-ascii"
I haven't played with it yet but from the info I read I understand that
I
can specify to record conversations on any extensions with the Monitor
command. Is there any interface for replaying these recordings? I'm
thinking
of something like the CDR analysis package asterisk-stats with a link to
the
sound file for that CDR record. Has anyone worked with anything I should
look at?
Chris Mason
----------------------------
MONITOR is great, we put in infront of all incoming / outgoing calls
apart from calls to DQ services. From what I can tell it allocates a
unique ID to the call file which is then written to disk. In terms of
'pulling back' the call then I have a CDR viewing tool from Andrews and
Arnold (aa.gg) that enables me to find the call and the download the
file to my local hard drive for playback based on selecting the unique
ID. Unfortunately the otherwise excellent Areski stat tool doesn't seem
to include the unique ID function and thus I can't pull a file back
directly from that tool
What I'd really like is the abillity to have an interface that
a) Allows me to move important calls out from the standard
archive into a 'special folder' on disk
b) Allows me to tag the call with all the CDR information, as
well as further info such as customer, reason for the call etc.
This is so that 'important' call recordings don't get lost in the
000's
of files you get when running Monitor 12x6.
Anyone fancy some development activity?
Greg
Greg Eaton
Product Development Director
Intelicoms
Mobile: 07957 144997
Phone: 0870 2403020
Fax: 0870 0501180
Website: www.intelicoms.co.uk
Communications EBS Ltd trading as Intelicoms
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