asterisk users - Mar 2005 - Registration issues with Sipura SPA-841

Anyone having problems with registration to * from a SPA-841?

I got a SPA-841 a week ago. I noticed that sometime it could not be reached
(dialed to) and it can't dial. In this case the line LED is yellow.

I enabled logging to syslog and there is a hint as to what happens. For
some reason sometimes it gets "401 Unauthorized"

Any ideas what is happening and how to fix it?


Phone is configured to register every 10 minutes.
I updated the SPA-841 to the latest firmware. It says Software Version:
3.1.1(a)

192.168.1.101 is the Asterisk server
192.168.1.199 is the phone


Mar 18 16:00:57 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:00:57 sipura199
Mar 18 16:00:57 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:00:57 sipura199 SIP/2.0 100 Trying
Mar 18 16:00:57 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:00:57 sipura199 SIP/2.0 401 Unauthorized
Mar 18 16:00:57 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:00:57 sipura199
Mar 18 16:00:57 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:00:57 sipura199 SIP/2.0 100 Trying
Mar 18 16:00:57 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:00:57 sipura199 SIP/2.0 200 OK
Mar 18 16:01:04 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:01:04 sipura199 NOTIFY sip:303@192.168.1.199:5061 SIP/2.0
Mar 18 16:01:04 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:01:04 sipura199
Mar 18 16:10:51 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:10:51 sipura199
Mar 18 16:10:51 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:10:51 sipura199 SIP/2.0 100 Trying
Mar 18 16:10:51 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:10:51 sipura199 SIP/2.0 401 Unauthorized
Mar 18 16:10:51 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:10:51 sipura199
Mar 18 16:10:51 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:10:51 sipura199 SIP/2.0 100 Trying
Mar 18 16:10:51 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:10:51 sipura199 SIP/2.0 200 OK
Mar 18 16:10:59 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:10:59 sipura199 NOTIFY sip:303@192.168.1.199:5061 SIP/2.0
Mar 18 16:10:59 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:10:59 sipura199
Mar 18 16:20:46 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:20:46 sipura199
Mar 18 16:20:46 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:20:46 sipura199 SIP/2.0 100 Trying
Mar 18 16:20:46 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:20:46 sipura199 SIP/2.0 401 Unauthorized
Mar 18 16:20:46 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:20:46 sipura199
Mar 18 16:20:46 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:20:46 sipura199 SIP/2.0 100 Trying
Mar 18 16:20:50 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:20:50 sipura199
Mar 18 16:20:50 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:20:50 sipura199 SIP/2.0 100 Trying
Mar 18 16:20:50 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:20:50 sipura199 SIP/2.0 200 OK
Mar 18 16:20:55 sipura199 [1:5061]<<192.168.1.101:5060
Mar 18 16:20:55 sipura199 NOTIFY sip:303@192.168.1.199:5061 SIP/2.0
Mar 18 16:20:55 sipura199 [1:5061]->192.168.1.101:5060
Mar 18 16:20:55 sipura199

ih.ng@databrokers.net (Iassen Hristov) writes:
> Anyone having problems with registration to * from a SPA-841?
I have a spa-841 (firmware 3.1.1a) on my desk right next to me and it
registers just fine w. ~current asterisk (CVS-HEAD-03/16/05-08:43:40).

The one problem I do notice that the phone is very touchy about the
cat-5 ethernet cable one uses.  The one that came with the phone works
just fine (of course).  Any of my 5 longer store-bought "cat5e" cables
don't work at all.  Tcpdump shows the phone registering and asterisk
answering, but the phone never hears the reply.  Might you be seeing
something like this?

-wolfgang