asterisk users - Nov 2004 - * does not listen to DTMF during wait ?

My incoming auto attendant plays a prompt, waits for 5 seconds, and the
plays the prompt again giving the user a chance to respond.

The exten => s,2,Wait,5 prevents users from being able to make a
selection during the wait interval. DTMF is only processed during the
background prompt playback interval.

Is this by design? Is there another way to do the same thing?

Damon

Instead of Wait use Background and play silence:

exten => s,3,Background(custom/menu)
exten => s,4,Background(loligo/silence/10)

-Tim

On Sat, 2004-11-06 at 13:03 -0700, Damon Estep wrote:
> My incoming auto attendant plays a prompt, waits for 5 seconds, and the
> plays the prompt again giving the user a chance to respond.
> 
> The exten => s,2,Wait,5 prevents users from being able to make a
> selection during the wait interval. DTMF is only processed during the
> background prompt playback interval.
> 
> Is this by design? Is there another way to do the same thing?
> 
> Damon
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> Instead of Wait use Background and play silence:
> 
> exten => s,3,Background(custom/menu)
> exten => s,4,Background(loligo/silence/10)
> 
> -Tim
> 
Thanks,

I also tried RepsonseTimeout but then you can only have one timeout
event (ie hangup). Sure would be nice to specify progressive timeout,
like on first timeout goto, on second timeout hangup.
I assume loligo/silence/10 is an empty gsm file that I have not
installed...

Damon

On Sat, 2004-11-06 at 13:29 -0700, Damon Estep wrote:
> > Instead of Wait use Background and play silence:
> > 
> > exten => s,3,Background(custom/menu)
> > exten => s,4,Background(loligo/silence/10)
> > 
> > -Tim
> > 
> 
> Thanks,
> 
> I also tried RepsonseTimeout but then you can only have one timeout
> event (ie hangup). Sure would be nice to specify progressive timeout,
> like on first timeout goto, on second timeout hangup.
> I assume loligo/silence/10 is an empty gsm file that I have not
> installed...
Playing silence is a weak way to go. It works, but is weak. There is an
option to be progressive in timeout. Timeout goes to the t
extension.
>From there you are free to write to a variable and do a GotoIf that
evaluates the variable you wrote to. 

-- 
Steven Critchfield <critch@basesys.com>

Damon Estep wrote:
  > I also tried RepsonseTimeout but then you can only have one
timeout
> event (ie hangup). Sure would be nice to specify progressive timeout,
> like on first timeout goto, on second timeout hangup.
> I assume loligo/silence/10 is an empty gsm file that I have not
> installed...
[auto-attendent]
;
; Auto Attendent
;
exten => s,1,SetVar(SAVED_CONTEXT=incoming)
exten => s,2,SetVar(COUNT=1)
exten => s,3,Answer
exten => s,4,DigitTimeout(5)
exten => s,5,ResponseTimeout(7)
exten => s,6,Wait(.5)
exten => s,7,Background(if-u-know-ext-dial)

exten => t,1,GotoIf($[${COUNT} = 3]?exit,1)
exten => t,2,SetVar(COUNT=$[${COUNT} + 1])
exten => t,3,Goto(s,7)
 

exten => i,1,GotoIf($[${COUNT} = 3]?exit,1)
exten => i,2,SetVar(COUNT=$[${COUNT} + 1])
exten => i,3,Playback(extension)
exten => i,4,SayDigits(${INVALID_EXTEN})
exten => i,5,Wait(.5)
exten => i,6,Playback(pbx-invalid)
exten => i,7,Goto(s,6)
 

exten => exit,1,Playback(goodbye)
exten => exit,2,Wait(3)
exten => exit,3,Hangup
 

include => extensions

What about

AbsoluteTimeout(seconds)
T (capital T): Timeout on AbsoluteTimeout

exten => s,n,AbsoluteTimeout(15)

exten => T,1,Playback(goodbye)
> Damon Estep wrote:
>  > I also tried RepsonseTimeout but then you can only have one timeout
>
>> event (ie hangup). Sure would be nice to specify progressive timeout,
>> like on first timeout goto, on second timeout hangup.
>> I assume loligo/silence/10 is an empty gsm file that I have not
>> installed...
>
>
> [auto-attendent]
> ;
> ; Auto Attendent
> ;
> exten => s,1,SetVar(SAVED_CONTEXT=incoming)
> exten => s,2,SetVar(COUNT=1)
> exten => s,3,Answer
> exten => s,4,DigitTimeout(5)
> exten => s,5,ResponseTimeout(7)
> exten => s,6,Wait(.5)
> exten => s,7,Background(if-u-know-ext-dial)
>
> exten => t,1,GotoIf($[${COUNT} = 3]?exit,1)
> exten => t,2,SetVar(COUNT=$[${COUNT} + 1])
> exten => t,3,Goto(s,7)
>
>
> exten => i,1,GotoIf($[${COUNT} = 3]?exit,1)
> exten => i,2,SetVar(COUNT=$[${COUNT} + 1])
> exten => i,3,Playback(extension)
> exten => i,4,SayDigits(${INVALID_EXTEN})
> exten => i,5,Wait(.5)
> exten => i,6,Playback(pbx-invalid)
> exten => i,7,Goto(s,6)
>
>
> exten => exit,1,Playback(goodbye)
> exten => exit,2,Wait(3)
> exten => exit,3,Hangup
>
>
> include => extensions
> _______________________________________________
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> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
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-- 
Gary White                                  admin@netpathway.com
Network Administrator                           Internet Pathway
105 D East Church Street                     Voice: 601-776-3355
P. O. Box 777                                  Fax: 601-776-2314
Quitman, MS 39355            Registered Linux User Number 198875 

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