How do you go about setting up a group of agents in the agents.conf I know that in the queues.conf you set the member => Agent/@1, but how do you setup the Agent/@1 in the agents.conf??? This message contains information from SOSystems which may be confidential and privileged. If you are not the intended recipient, please refrain from any disclosure, copying, distribution or use of this information and note that such actions are prohibited. If you have received this transmission in error, please notify by email: helpdesk@so-sys.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20041027/7b56ebd6/attachment.htm